The warranty process is too difficult. Having to lift mattress take pictures etc is ridiculous. Our bed was put in protective cover sheets spread and had to strip. I'm 87 years old and had to get help to come to my home just to register. Called to register on phone. I was informed not an option. Ridiculous

I sleep very hot but my wife sleep cold. So this bed is perfect not as much cooling as the colling line has but just enough to keep me cold and her not. With my knee problem this bed is a life changer adding the adjustable base and I was all set. Tempur-pedic for life.

I got this bed to get an update from my Tempurpedic rhapsody. It offers similar comfort, but the medium-hybrid is a bid softer. This is the best sleep I've gotten, ever. I hope this holds up as well as my last bed as It's still being used in my guest room.

I paid thirty-seven hundred for this mattress less than 3 years prior to writing this review. The sidewall where I get onto the bed has collapsed and there is a massive section of mattress that is sagging about 10 inches. Sometimes I have even rolled off the bed there. I filed a warranty claim which was rejected. They made several assertions about why it was rejected none of which actually applied to my mattress. They claimed the cover was damaged even though the cover was not even on it in the photos I sent. They claimed I did not use a cover despite there being a cover on the same reciept. In fact I have used two covers most of the time. They then claimed it mattress had not been stored properly but it had never been stored and was in the same place on the same base when it was delivered. The damage was literally only because on getting on and off the bed. I am not overweight or anything like that either. If they think I am just going to stay silent after spending so much less than 3 years ago they are mistaken. I am not faced with taking the company to court to get this solved. Terrible company, terrible product.

We are definitely sleeping better on this mattress. What is disappointing, is that it is advertised to be a cooler mattress. It is cooler if you do not put the recommended mattress cover or any sheets on the mattress. Once you put these on the mattress, it is not any cooler than my other mattress.

I just bought my third Tempur-Pedic mattress. My 2003 mattress is still a running strong. My 2009 mattress is still running strong. I am giving that one away. The one that I bought this time is the Pro Adapt Firm, for the pressure relieving properties. I have never woke up with pains or aches. The mattresses just get better and better every night. If you are looking for a world class mattress, you found it. Pass the rest and buy a Tempur-Pedic. Those that think that they need a firm, think again. The Tempur-Pedics should be purchased according to feel. Just buy one, knowing that they are life changing mattresses. Also forget that they are a flat mattress. What matters most is how you wake up feeling. I write very reviews. I am writing this one for those that want a mattress that will out perform an of the other mattresses on the market. When I sleep, I want no pressure on my body. All of the Tempur-Pedics have pressure reliving properties. Sincerely, One that knows and understands that they are really World Class

We were both suffering pain in neck, shoulder and hips prior to purchasing the ProAdapt medium hybrid. Granted our very expensive name brand pillow top was 12 years old, we both ceased having pain from day one. Combined with the Ergo frame, subtle adjustments to head and feet positions have given us the best nights sleep we have had in years. Both the mattress and frame are very high quality. We absolutely love our new bed and expect years of comfort.

I was struggling to find the best mattress since several years. I was looking for a firm mattress that will not give back or shoulder pain. It's just perfect. Have been using since 3 months and just love it. It's costly though. This one is not like the other brand mattresses which give feeling of "trampoline".

I didn't think we could ever replace this very old mattress because it was SO PERFECT! It was also completely worn out after about 25 years or so. Well, we got the ProAdapt firm and it is just like our old one. I was just thrilled. Completely happy. Our clerk was extremely helpful in listening to my story about trying to find another Tempurpedic mattress like our original. She just pointed it out and said that was it. And it was! If you want a firm mattress, this is the one! We got free delivery in 2 days and interest-free financing for 5 years. I ordered new pillows and can't wait for them to come in! Thank you, Lisa!

[This review was collected as part of a promotion.] I've gotten the best sleep i've had in years on this. Medium hybrid is just the right level of firmness for me. The ease 2.0 base is remarkably stable and easy to set up and use. Tip: If getting the base, make sure you get the in home set up or have multiple people to help because it's extremely heavy.