All our 100% juice products contain 100% juice. Unlike other fruits, cranberry juice is not naturally sweet. In fact, similar to lemon or lime juice, cranberry juice is much too tart to drink straight. This means that it must be sweetened to make it palatable. In the case of our 100% products, we sweeten with other natural juices from concentrate instead of added sugar. The Ocean Spray® 100% juice line consists of several flavors, and only the primary fruits used are pictured on the label. The juices added as sweeteners are listed on the ingredient panel. For example, the cranberry variety uses cranberry as its primary flavor, thus “cranberry” is the only fruit featured prominently on the label. The other juices blended with the cranberry are only for sweetening purposes and they also help to enhance the natural flavor of the cranberry. We are continually looking at our labels to be sure that they provide all the information consumers need to make educated purchases. Please be assured that these labels comply with all government regulations. We hope this information is helpful and hope you will continue to enjoy our products.

Hi we sincerely apologize that the flavor wasn't as you had remembered. We would be happy to pass your concerns to our Quality Assurance Team. In the meantime, please feel free to reach out to us at 800-662-3263 and reference event number 182888. Thank you.

We apologize for any confusion this may have caused and will share your feedback with our team. We do offer Unsweetened Pure Cranberry Juice. Feel free to learn more about this product and find availability in your area by visiting https://www.oceanspray.com/Products/Juices/By-Type/100-Percent-Juice/Pure-Cranberry

Hi we are sorry to hear you are having trouble opening the juice. We recommend running the cap under hot water for a minute. This will typically expand the plastic making it easier to open. We will make sure to pass your concerns to our Quality Assurance Team.

We are so sorry that you had this experience with our product and would like to report this to our Quality team. Please give us a call at 800-662-3263 and reference case number 164904. Also, please have the package and code information handy so that we can better assist you.