Do not buy from these criminals. They won't honor warranty. Called spoke with an escalation rep won't completely refused to let me talk to her supervisor. The quality of the product is good for a couple years AT BEST. The customer service is by far the worst I've ever encountered in any company. My wife and I wake up every day with neck and back pain because the rigidity is equivalent to a hammock. A 5,000 hammock. At the end of the day Temper Pedic WILL NOT honor 10 year warranty.

FYI... We recently bought our Luxe Adapt soft mattress and it was way too firm. We talked to the store where we bought it from and they told us that you have walk on it to break it in! What the!!! Sleeping worse on this mattress than our old one plus it's very very warm. Save your money.

invested in the TEMPUR-LuxeAdapt mattress, and my feelings have been a rollercoaster ending up giving up the mattress for free as the mattress was so uncomfortable. No buyers were willing to buy it for a fraction of the cost. 5K down the drain. When I first unboxed the LuxeAdapt, I was impressed by its luxurious feel. The memory foam seemed promising, and I eagerly anticipated nights of blissful sleep. Unfortunately, after a few weeks of use, things took a turn. The mattress isn't evenly firm. Some areas feel like sinking into a marshmallow, while others are oddly firm. It's like Goldilocks' nightmare-neither too soft nor too firm, but just... inconsistent. As for comfort, well, let's just say it's not the cloud-like experience I envisioned. My back occasionally protests, and I find myself tossing and turning more than I'd like. Here's where it gets frustrating. I reached out to my local dealer for assistance, and it felt like shouting into the void. Their support might as well be a mythical creature-I've yet to encounter it. If you're considering this mattress, don't rely on local dealer support. It's like expecting a unicorn to deliver your warranty paperwork. I end up buying a much cheaper mattress from other manufacturer and finally I am able to sleep again

Sleeps very hot.. u sink into the bed like quicksand and cannot get comfortable when asleep. Neck hurt with temper pillows also. I actually slept on the ground the last 5 days prior to bed being returned. I would of probably done the cool bed with medium or mediumhard feel and might have liked it and kept it but couldn't take that chance with only one return allowed. They came and picked it up with no hassles.

Completely uncomfortable! My arms go numb every night in this bed. And it's sagging ALREADY after about 2 months. Husband and I are both MISERABLE. We slept 100% better on our old cheap mattress. I wake up between 4-5am every day bc I'm so uncomfortable. The company has been a nightmare to deal with. Buy this overpriced mattress at your own risk.

After sleeping in my recliner most nights the past couple of years because of an early age dislocated shoulder that has deteriorated over the past 55 years, I am finally able to sleep comfortably all night long, including on the afore-mentioned shoulder. I am so pleased to wake up and not feel sleep deprived any longer. Although priced higher than many mattresses, essential sleep is worth the price.

By far my favorite mattress ever purchased! My hip pain has all but disappeared, I dream more (pretty clear I am getting deeper sleep), and I look forward to going to bed each night. I worried that it would be too soft, but that has not been the case...great support.

This mattress was more comfortable within 6 months of purchase. Since that time, it has almost formed indentions and dips in all the wrong places. I regret buying this. I filed a warranty claim, but they declined it saying the mattress indentions do not measure 3/4 of an inch or greater. It's a HORRIBLE mattress and was so expensive. I wake up stiff in some parts of my body. I had a previous tempurpedic that I loved, this one pales in comparison. One side is significantly higher than the other. If you roll across the bed, you can hardly roll up from one side to the other - definitely like a drop off.

I had the tempurpedic firm mattress before that was causing me alot of neck pain b/c I side sleep. This mattress got rid of 90 percent of my neck pain and I sleep easy each day. No real complaints. The regular set comes with the mattress and foundation BUT NO FRAME. They were able to deliver it to me via white glove delivery in about two weeks which was nice. No problems.

I bought this mattress thinking it would last longer, since it was about 4k. It's about a year old and there's already such a dip in the hip area that I cannot get or stay comfortable. I work for a company that sells tempur-pedic Mattress, and yet I paid full price and the mattress is failing within a year. I'll be paying this if for years to come and I Absolutely hate it! It's overly hot, it's support system is so soft in the hip area I can literally feel it's collapsed under the comfort layers, but it's not showing a visible sag, so I guess I'm just out of luck. Never again. And I won't be recommending Tempur-Pedic to any of my customers moving forward.