We're sorry to hear that this has been your experience, Jackie, and we hope that you're feeling better. We can assure you that our products have been thoroughly evaluated to be safe when used as directed. As well, we do put a lot of thought into creating features that we think you'll like, though we do understand that preferences can vary. We'd like to mention that while our Swiffer Wet Cloths Lavender Vanilla & Comfort are now known as Lavender, the perfume wasn't changed and is still the same as it was previously. Only a name change took place. We'll be sure to share your comments with our team, and we do recommend that you discontinue use of this product. So that we can learn more and gather some additional details for our Safety Team, please give us a call at (800) 214-8734 when you have a moment.

We're sorry to hear that your Swiffer Sweeper Wet Cloths become dry very quickly, and we appreciate you taking the time to let us know. Our products go through many quality checks to make sure they reach you in perfect condition, and provide an effective clean every time when used as directed, so this isn't what we'd normally expect, and we're grateful for your feedback. We design the moisture level to maintain cloth wetness throughout the entire package. To maintain moisture, ensure the tub lid is closed properly by pressing all four corners of the lid down with your fingers. You’ll hear a click when the package is closed. When storing your wipes, be sure to avoid hot and humid conditions as this may cause them to dry out. Your satisfaction is important to us, and we'd like to learn more about your experience, if possible, so that we can assist you further from here. Please call us at (800) 742-9220, any time from 9:00AM-6:00PM EST Monday-Friday, so we can help!