We're sorry to hear this. When you have a chance, please get in touch with Walmart at 1-800-925-6278, so they can take care of this for you.

We're glad to hear that you're a fan, Sandy. Your feedback will be passed along, and you're always welcome to give us a call at (800) 214-8734 if there's anything more we can assist you with.

Thanks for leaving your review, Queen D. Please note that we don't recommend using Swiffer wet cloths on unfinished, oiled or waxed wooden floors, non-sealed tiles or carpets. If you have any questions about cleaning your particular wood floor, contact the manufacturer of the floor or test the cleaner in a hidden area of the floor. You're also welcome to call us at (800) 395-5594, and we'll gladly assist you further.

We're sorry to learn your Swiffer Sweeper Wet Mopping Cloth Refills were leaking, Rose. For further help with this purchase, please give Sam's Club a call at your convenience. Their number is 1 (888) 746-7726.

We're very sorry to hear this, Jim. Our products go through many quality checks to ensure perfect condition, so this isn't the experience we would expect you to have. We'd like to learn more and do our best to make things right. Please give us a call at (800) 742-9220.