Thank you for sharing your experience. We’re sorry to hear that the high chair didn’t feel secure and that the reclining feature wasn’t functioning properly—safety and stability are our top priorities. The backrest should only recline when the lever is engaged, so it sounds like something may not have been working as intended. We appreciate your feedback and encourage you to reach out to our Consumer Care Team so we can assist with troubleshooting, a replacement, or a refund. Please reach out to us at 1-800-544-1108.

Thank you for sharing your feedback with us. We're glad to hear the high chair has been working well for you, but we’re truly sorry to learn about the discoloration and wear you’re seeing after less than two years of use. That’s certainly not the quality or durability we want our products to have. The purple discoloration and tearing at the seams shouldn’t occur under normal use, and we understand how frustrating this must be—especially with a product you rely on daily. We appreciate you bringing this to our attention, and we’ll be sure to share your experience with our quality team. If you’d like, we’d be happy to look into this further for you. Please reach out to our Consumer Care Team at 1-800-544-1108 so we can see how we can help!