We're sorry to hear leaks occurred. Leaking can mean the child is ready for the additional absorbent material provided in the next size, or that a different style would give them a more customized fit. We have two different Cruisers cruisers (tapes), and Cruisers 360s Fit (no tapes). It depends on your preferences on what to use. They are both diapers. Please call us at 1-800 726-7377 for assistance. We're happy to help you.

Ensuring the safety and comfort of all children is at the heart of what we do. Lorenzo. We’re sincerely sorry to hear your daughter was uncomfortable due to irritation, and we hope she is feeling better. Because children’s safety and comfort are of paramount importance to us, we have conducted clinical studies and partnered with leading pediatricians, and safety experts to confirm the materials we use in all our products are safe for babies and toddlers. Before any child uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. We continually evaluate the ingredients in our products to ensure their safety, which is consistent with the highest regulatory standards. We understand that every child is unique and their skin can be very delicate. This is not the experience we want for you or your daughter, and we’d love an opportunity to help. When you have a moment, please call us at 1-800-726-7377.

We're sorry to hear about your purchase, Luna. Our diapers go through multiple quality checks to make sure every product reaches you in perfect condition. Since that was not the case with this purchase, we hope you will find a moment to call us at 1-800-726-7377, so we can assist you further.