Ensuring the safety and comfort of all children is at the heart of what we do. Lorenzo. We’re sincerely sorry to hear your daughter was uncomfortable due to irritation, and we hope she is feeling better. Because children’s safety and comfort are of paramount importance to us, we have conducted clinical studies and partnered with leading pediatricians, and safety experts to confirm the materials we use in all our products are safe for babies and toddlers. Before any child uses our products, we conduct a detailed safety assessment, as well as ongoing checks during production, to ensure our highest safety standards are met. We continually evaluate the ingredients in our products to ensure their safety, which is consistent with the highest regulatory standards. We understand that every child is unique and their skin can be very delicate. This is not the experience we want for you or your daughter, and we’d love an opportunity to help. When you have a moment, please call us at 1-800-726-7377.

We're sorry to hear about your order, Nabil. Please contact Sam's Club directly at 1-888-746-7726 to let them know, and they can assist you further.

We're sorry to hear you didn't receive the correct item. Please contact Sam's Club directly at 1-888-746-7726 for further information.