The product seems to be fine. My issue is with the assembly company - GOCONFIGURE. I am having a horrible time getting it assembled. It is partially finish- after almost 2 weeks of waiting on a 2nd appt after their 1st tech did not show up. Now I am waiting on another time for them to come back and finish. Has anyone else had an issue with this company?

We bought this to add another seating space to our back yard for our son's graduation. We received several compliments from our guests. The finished piece is beautiful, my only warning is to read each step of the directions to the end before beginning the assembly. Some of the directions are a little difficult to understand even after reading them several times. This is by far not our first large assembly which required following multiple pages of directions and we still had to redo a few things after we realized we did them wrong.

[This review was collected as part of a promotion.] We bought this in the spring and we love it! We love using our backyard, but if it's raining we would always have to run inside but not anymore. Now with our Norwood Gazebo we can stay cool on the hottest of days or dry when it rains!

[This review was collected as part of a promotion.] Final product looks great. I purchased WITH installation but due to a hiccup in scheduling I chose to get a refund and tackle it ourselves. It did take us more hours than described, and more men to get the assembled roof on. Missing 1 screw and had to use several online assembly videos. Recently no problem holding up to 8” of snow.

[This review was collected as part of a promotion.] I bought this 3 months ago and finally got it up. It took a lot longer to put together than the directions say, but it’s up and I love it.

Looks nice but I'm concerned of the quality and durability. The ridge beam and side boards aren't very sturdy. The instructions need to be more descriptive and detailed. Some metal roofing sections were scratched and a board was mislabeled. I'm hoping the wind and snow capabilities claimed are accurate. Time will tell.

[This review was collected as part of a promotion.] Purchased my Brindlewood gazebo this fall. It has been a great entertainment haven....looking forward to using it everyday next spring and summer!!

[This review was collected as part of a promotion.] Our big project this summer was to add a swim spa to our back patio. As we live on a heavily wooded lot, we decided to purchase a gazebo to erect over the pool in order to afford it some protection from falling branches, leaves, etc. After much research, we chose Backyard Discovery's 12'x16" Norwood. We settled on this company due to their consistently positive reviews, high quality & attractive designs. Our gazebo was delievered quickly & complete. Instructions were straightforward & easy to understand, with everything clearly labeled. This may sound like a small detail, but on a large project like this it makes a big difference: Drilled holes were where they were supposed to be & bolts aligned as projected, making assembly as stress-free as possible. Our gazebo is now a beautiful, functional addition to our backyard. We have been delighted with every aspect of our purchase. From choice, to deivery, assembly to contributing to the aesthetic of our home, we couldn't possibly be more happy with our Backyard Discovery gazebo.

[This review was collected as part of a promotion.] We purchased this to put up by our pool. It took quite a bit of time to put together. The directions weren’t as clear as they should have been in a few instances. But we were able to fix it by improvising. Definitely happy with our purchase !

Just had this built by a local carpenter. It is beautiful in person. Took a crew of 3 about 7 hrs to assemble plus a few more hrs by one on the crew. It’s perfect.