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Customer reviews for Backyard Discovery Norwood Cedar Gazebo with PowerPort, Choose Size for
Backyard Discovery Norwood Cedar Gazebo with PowerPort, Choose Size
4.9 out of 5 stars
stars
590 ratings590 reviews
  1. 5 stars89% (526)
  2. 4 stars8% (47)
  3. 3 stars2% (13)
  4. 2 stars0% (2)
  5. 1 star0% (2)

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Showing 151-160 of 590 reviews
Apr 28, 2021
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Worth the wait

Given the global logistics issues, it is understandable that this China-made product will be delayed. But the delivery issues were "last mile" with the US-based group. Once we got it, though, we were very pleased. The materials are good quality, instructions are sufficient and parts labels are very helpful. It does take a few strong people and at least 10 hours to assemble, so be prepared. The product support, including an app, seem like an advantage, too. We hope to enjoy this for a while.

Review from backyarddiscovery.com
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Mar 31, 2024
Reviewer name: DSmith
5 out of 5 stars
5 out of 5 stars review

Backyard gazebo build.

You have to really pay attention to the detailed instructions. If you follow the directions you will not have any problems. The 2 different size washers for each bolt was painful at times but you have to follow the directions. I’m 65 years old and built this over 2 weekends at my own pace. I found the use of a ratchet strap helpful in keeping the roof panels square and did not screw the cross pieces for the roof panels until I had the framework square. I also used the ratchet strap to help pull the outside rafters in which helped with the final roof bolts alignment. This gazebo is of great quality and very sturdy. I recommend this to anyone who is handy and follows directions carefully. You truly can’t deviate from the directions.

Review from BILT
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Sep 9, 2024
Reviewer name: Texastoast4
4 out of 5 stars
4 out of 5 stars review

well-designed, strong all cedar construction!

Bought 3 weeks ago to add permanent durable shelter over existing spa. Very easy or order. Good price (eligible for military discount…Thank you!) Shipping was very smooth. They sent tracking number and I followed transit. Arrived one day early and we are at 4300 ft altitude on side of mountain. It ships as Several large boxes on pallet. Two boxes are plywood lined. Everything arrived intact. No damage. We unboxed systematically onto covered deck and organized all pieces according to steps of construction. We made sure we organized hardware very carefully in several bowls. Build tip! Keep the plastic bags for all hardware under each set of bolts and screws. Each screw bag has the item number printed on it that corresponds to the instruction manual. My wife helped move big assembled pieces and helped with heavy lifting but I did all construction by myself. YOU NEED AT LEAST 2 STRONG PEOPLE CAPABLE OF LIFTING AT LEAST 50 LBS OVERHEAD TO BUILD THIS SAFELY. Instruction manual is pretty good. The diagrams get a little bit complicated on several steps and I believe it could be broken down into several smaller additional steps that would help prevent confusion and provide more detail to the builder.The videos online are pretty good, but even they don’t show some of the detail necessary. I would recommend a color build manual with photos of critical steps to backyard discovery. Some of the orientation of some parts are hard to identify from the diagrams and videos. I got at least three pieces backward and had to disassemble and reassemble correctly despite being extremely careful and taking my time. Everything fit very precisely. The cedar post and beams are all pre-drilled high-quality so if there’s no hole at a location, or a bolt doesn’t fit through completely, its wrong. The framing went very smoothly, but it was difficult for my wife and I to move the two large end frames sections into position safely and attach them together square on our pre-prepared footings. Note: I prepared 4 concrete footings according to the PDF file of the instruction manual on Backyard discovery website a week in advance to spec. If you already have a level concrete slab that’s even easier. The post and cornice framing portion went very smoothly with hardly any problems. It took me approximately six hours to complete by myself. The second stage for the roofing was quite difficult. It took an additional six hours by itself. The roof framing is very flimsy in my opinion and had to be force fit working overhead. I squared the framing and squared the roofing before I placed roof and it still didn’t quite fit right. It was too flexible and bendable and would get off Square when you are trying to push it up over the framing. It was very challenging to get right. I found this part to be most difficult and I have significant experience in construction. Build note: The blue protective film on the steel corrugated sheets and roofing is terrible. It is tightly adherent to the pieces and extremely difficult to remove. We tried to use hair dryers, nope. We left the pieces out in the sun, nope. Last we tried to use some lubricating solvents nope. it took us over two hours alone to remove the film one inch st a time. Backyard discovery needs to find a different solution for this. It’s unnecessarily difficult. (This is the only reason that I give this product four stars instead of five stars!!) Note: i’m not sure why there is no flashing between the corrugated steel roofing sheets and the end cornice framing? If built exactly according to the manual, it results in 1/4 inch gap that would result in roof leak inside the frame at both ends? I was able to take some steel sheeting and cut it to create additional flashing to cover this gap. I did this entirely by hand on site. (This is another issue that backyard discovery should address with this particular model) If you have good weather and a level site with prepared footings or slab I would recommend at least two full days. 2-very strong or 3 less strong people. Otherwise, it could take much more time… Overall, it’s very beautiful and extremely strong once completed. I weigh almost 200 pounds and I hung from the frames at both ends to ensure that they were completely seated and stable before finishing the roof. I would recommend this product to anyone with professional tools and some building experience, but I would probably recommend professional help if you don’t have any construction or finish carpentry experience. One thing that was extremely nice, was all the additional hardware that came with it including all the necessary drill bits and a small torx wrench for some hard to reach corners where a battery operated drill would not fit. I set up two professional battery operated drills with 4 rotating batteries to make the process go much quicker so that I didn’t have to change bits and wait to charge batteries. I burned through at least two batteries on each drill with all the bolts and screws. Especially the roofing. Great product. Very well made. Good luck!

Review from backyarddiscovery.com
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Aug 22, 2023
Reviewer name: Project
5 out of 5 stars
5 out of 5 stars review

WELL WORTH THE PRICE and EFFORT

This is absolutely a substantial and good looking structure. I'll be 80 in 5 months and I built this by myself (had 4 friends in their late 60's and 70's help put the roof panels up onto the trusses). I worked on it 5 hours a day for 5 days ; with the help of my Kubota. My wife and I are completely satisfied with the project; our boat has a place to stay.

Review from backyarddiscovery.com
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Jul 14, 2023
Reviewer name: Diane19
5 out of 5 stars
5 out of 5 stars review

Norwood 20x12

We got this at the beginning of June 2023. It’s beautiful my husband and I put it together ourselves once we found instructions in box 3 LOL it wasn’t that difficult it took us like 4-5 days were 64 and 70 years old but in good shape our oldest son came to help with the roof panels there not real heavy just kinda awkward for the 2 of us but it’s done and looks amazing only real issue we had was a little roof leaks screws just needed to be tightened down more my husband was worried about ripping the rubber washer if he did them to tight but once he tightened them more all up no more drips .instructions for overlapping roof ribs kinda hard to understand . On page 44 measuring from the rib not the edge hard to understand . We opened all boxes first and layed everything out according to part numbers it made thing way easier to find . We’ve had several parties under it already everyone LOVES IT !

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Review from backyarddiscovery.com
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Nov 16, 2023
Reviewer name: brizil
5 out of 5 stars
5 out of 5 stars review

Perfect addition to our backyard patio

[This review was collected as part of a promotion.] We purchased this Gazebo to replace a metal Pergola covering our backyard patio. This gazebo is so much sturdier than our previous setup and with the metal roof and electrical outlets, it provides all we need. The product installation was well documented and the step by step video tutorial made it super easy to assemble without second guessing what you were doing. A few steps require a second or third person, but for the most part it was a one man assembly. We love the look and are hoping to enjoy it for years to come.

Review from backyarddiscovery.com
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Dec 2, 2023
Reviewer name: Tiki66
5 out of 5 stars
5 out of 5 stars review

Perfect for our yard! A quality product!

[This review was collected as part of a promotion.] We love, love, LOVE, our gazebo! We do a lot of outdoor entertaining and this gazebo was PERFECT for our yard. We chose to stain the wood to match our tiki shed. We customized it further with tiki/ beach themed items and an outdoor T.V. We get so many compliments from our guests! The gazebo kit arrived with easy to follow instructions and my husband was able to assemble it with only a little help along the way. This is a quality product and is very well made. The hardware accents the wood. We are extremely happy with our purchase and would definitely recommend it to others.

Review from backyarddiscovery.com
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Apr 4, 2024
Reviewer name: HandyVandy
3 out of 5 stars
3 out of 5 stars review

Good price

The gazebo turned out pretty good. Not to bad to build. My only complaint would be the wood. I thought I was getting cedar. Turns out it is Chinese cedar. It's not really cedar, but part of the cypress family. It has the same general qualities of cedar, rot resistance, keeps insects away. The wood on my gazebo is stained from the factory. The wood splits really easy and exposes the white wood underneath. Some of the bolts and fasteners broke or stripped pretty easy, but they do have a few extras in the bags. Overall it's solid and will keep the rain and sun off of us when needed.

Review from backyarddiscovery.com
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Dec 1, 2023
Reviewer name: Topgun4u
5 out of 5 stars
5 out of 5 stars review

Easy Assembly

[This review was collected as part of a promotion.] Have thoroughly enjoyed this gazebo for the last few months. Looks great on my patio. My dealing with customer service after purchase was excellent. Look forward to enjoying my gazebo for years to come!

Review from backyarddiscovery.com
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Nov 30, 2023
Reviewer name: Mayt77
5 out of 5 stars
5 out of 5 stars review

Nice little gazebo!

[This review was collected as part of a promotion.] I put this together over the summer with the help of my neighbors. I worked on it an hour or two at a time and it took me about a week. I was missing one piece and backyard discovery sent it out to me right away. I also built a small deck to put it on. I'm very happy with the finished product. Everyone that comes over loves it!

Review from backyarddiscovery.com
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