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Customer reviews for Member's Mark Commercial Antibacterial Hand Soap, 1 Gallon for
Member's Mark Commercial Antibacterial Hand Soap, 1 Gallon
4.5 out of 5 stars
stars
1,258 ratings361 reviews
  1. 5 stars74% (935)
  2. 4 stars12% (146)
  3. 3 stars6% (71)
  4. 2 stars2% (31)
  5. 1 star6% (75)

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Showing 321-330 of 361 reviews
Jun 13, 2020
None
5 out of 5 stars review

Wonderful Product

I have been buying this product for years. The soap is not harsh on your hands, very mild The smell is very pleasant. Since the pandemic the product was never in stock when I would go into Sam's Club. I just found out that is because it is sold online only. I can't wait until it is back on stock. I have been waiting for weeks now.

Helpful?3RJVC494OZRO13613710037
reply from Supplier Response

None, thank you for your feedback. We apologize for the stock issues on this item, we are working hard to keep up with demand. Thanks again for being a loyal Member. We appreciate you and will continue working hard to remedy this issue.

Aug 31, 2020
Sunny Day
5 out of 5 stars review

Great in automatic soap dispenser

For years I've been purchasing very expensive refills for my automatic soap dispenser. I'm so happy to find something else that works just as well, and we even prefer the feel of it! I had recommended and was about to purchase some for mom. Now, if it was only in stock.

Helpful?3RJVC494OZRO13613710037
reply from Supplier Response

Thank you for your feedback and rating. We appreciate you reaching out to us and apologize for the stock issue. We are working hard to keep up with demand on this item.

Mar 21, 2023
Alc919
3 out of 5 stars review

Appears to have gotten thinner recently

We switched to this soap for our office because another type of soap was out of stock in Sam's Club for some time. It worked fine in our wall mounted soap dispensers until recently. I presumed our cleaning person was watering down the soap, until I filled it myself and the soap is thinner than before, so it's oozing out of the bottom of the dispenser. I wish I'd realized this before I bought a four gallon case of it. This has only happened recently. We can still use it up in bottle dispensers. For that it's fine.

Helpful?3RJVC494OZRO13613710037
reply from Ecolab Customer Support

Hi Alc919. Thank you for your feedback. We have not adjusted the formula specification on this item, so we'd like to learn more about your experience regarding the viscosity. Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you.

Sep 6, 2021
Disappointed
1 out of 5 stars review

Makes hands peel and become irritated.

The formula has changed. My family has been using this soap for a year, even though it does not have the best fragrance, because it has been gentle on my sensitive skin. The last container of this soap that we purchased in August 2021, caused my family’s hands to peel, smell terrible, and eventually started to break out in a burning rash. I do not recommend this soap!!!

Helpful?3RJVC494OZRO13613710037
reply from Supplier Response

We are sorry to hear about your recent experience and appreciate your feedback. <br />We have not changed this formula. Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you.

Sep 4, 2020
KEYBOARD
5 out of 5 stars review

WONDERFUL

I love this hand soap, it cleans well, and IT RINSES GREAT!!!!. The problem is that you very seldom have it in stock. If it is a great seller, then why can't you make more of it to keep it on the shelves? This is the only hand soap that I have used to meet everything, cleanses, rinses so good. Keeping it in stock didn't not just happen since the Covid virus, this has been an ongoing problem for a long time. Please get more. Thank you so much

Helpful?3RJVC494OZRO13613710037
reply from Supplier Response

Keyboard, thank you for your great rating and review. We appreciate your feedback and apologize for the out of stock issue. We are working hard to keep up with demand on this item.

May 9, 2021
Mel
2 out of 5 stars review

Do Not use if you have Eczema!

This product works great with getting the germs off. The soap has a pleasant fragrance to it. If you have Eczema, please do not use! I have eczema and it was controlled, but the soap caused a huge flare in both of my hands. I wish this product was more gentle.

Helpful?3RJVC494OZRO13613710037
Oct 6, 2021
Jaycee23
4 out of 5 stars review

Good value and does what it needs to do.

We have been buying this soap for years. It's antibacterial which is good. It doesn't have a strong scent but it is pleasant. It is on the thin side, so that is something you need to get used to. But, once you do you can refill your hand soap pump over and over again and it's an excellent value.

Helpful?3RJVC494OZRO13613710037
reply from Supplier Response

Thank you for your rating and review Jaycee23.

Jan 19, 2021
Donna
2 out of 5 stars review

hand soap

Ok, bought two bottles one for me and one for my daughter. We are all washing hands more do to Covid. I needed to refill all of my bottles and buying more expensive soap was not practical. Well I guess you get what you pay for because like other reviewers said, this smells like public restrooms soap and leaves a long lasting smell. Will not purchase again.

Helpful?3RJVC494OZRO13613710037
reply from Supplier Response

Donna, we are sorry to hear about your recent experience and appreciate your feedback. Please give us a call at 1 (866) 999-7484 between 8-5 CST Monday through Friday, and provide Code MMC48 to the representative. A member of our product team will call you to learn about your experience and see how we can help. We look forward to speaking with you.

Jul 2, 2020
Jules
5 out of 5 stars review

Verified Purchase

Hand Soap

Very good product!

Helpful?3RJVC494OZRO13613710037
reply from Supplier Response

Thanks Jules. We appreciate your kind feedback!

Jan 28, 2026
Shay
5 out of 5 stars review

Bring it back!

Please!!!

Helpful?3RJVC494OZRO13613710037