I bought one earlier and water was pouring out the bottom. I had already thrown away my box, but the lady at Keurig was so nice and asked for the sn# and then another one.

Love it. We had one that would not work. After calling the company received new one as replacement right away. The new one works perfectly. Thanks for such and easy exchange.

Best single serve coffee maker I've found. The foot print is small - perfect. The speed of brewing is faster than I expected. Overall a great find.

This is a warranty replacement. Last one had a bad switch after just a few months of use. I really like the unit and replacement was easy and fast. New one works great.

I ordered this Keurig for my grandma it does not work. Would like a new one sent to me. Does not brew the coffee at all, leaks water all over the place . And there is not a hole at the bottom or where the k cup goes to make coffee

I purchased this coffee maker a couple of months ago. It makes great coffee and takes up minimal counter space. I chose this coffee maker because I have limited counter space. Great value for the price.

My k-mini keurig was less than a year old when it stopped working. Called the warranty line and they were pleasant and easy to work with. I was surprised at how easy it was!

I bought an upgrade and it did not heat up the water. I called the Keurig company and they were very fast and prompt and sent me out a brand new one. Very good customer service.

Vary time saving with over 400 different types of drinks to satisfy the taste of my choice although a longer life spend of the coffee maker would be nice i do enjoy it alot.

My coffee maker had to be replaced under the warranty and the co. Was wonderfull and replaced my maker timely , along with a new warrenty card. Thank you for the fast service. RON S.