The replacement maker I received must have been 'reconditioned.' it worked fine for about 3 days, then it would only dribble out a bit of coffee. I did all the suggested cleanings (needles, decalcification, etc), it is now working okay. There was A LOT of specks of coffee grounds that came out when cleaning the needles. Very disappointed that i did not receive a brand new machine.

I purchased the Keurig K-Mini Plus in Black to replace my Keurig K-Mini in Army Green so it would match my newly remodeled kitchen. I love it!!! The only reason I went with the Mini-Plus is that I really like the idea of being able to take the water container out to wash it. Being able to brew a stronger cup of coffee is a bonus too!

This was a replacement and Keurig sent it out immediately in order to replace a defective Mini Plus that just refused to turn on one day less than a year of happing purchased it. I appreciate that Keurig has a one year warranty, and they ordered a replacement without any hassle. Also, the warranty starts again for the replacement for another year. Great policy and customer service.

I purchased this to replace a working, but too large Keurig coffee maker. I love the fact that water is not being stored in this machine (my main reason for the this purchase). It looks very nice and small from the front, but I was surprised at its overall size from the side. It actually works very well when I push the two buttons and leave it alone. I get impatient and repeat my button pushing which only delays the heating of the water. I know the coffee maker wants to say, "Back off so I can do my job!" I read that this little guy is noisy. I have to agree, but the noise during heating is for a short time and easy to ignore since I have learned to walk away and stop pushing buttons. This has been a good purchase for me.

Had some issues with the unit not turning on. Have to do a bizarre set of tasks like remove the water reservoir, unplug the device, count to 10, plug it back in and hope it works. Also, the unit does not heat the water up to a proper temperature for most coffees. It works for most tea k-cups, as they don't require very hot water, but if you like a steaming cup of coffee, keep looking for other units with a higher capacity water heater system. But for a quick and dirty cup of coffee, this will suffice.

I bought this mini keurig to use in our RV. We went camping, I excitedly went to use my mini keurig - it did not work!! I contacted the keurig company and the product was so graciously replaced!! We wnet camping again. I excitedly plugged in the newest mini keurig - it did not work!! What is up with this produce?!?! Product is a great size love the color!! Do I throw it in the trash can???

Less than a year ago my daughter got me a Keurig MINI and it was making this weird noise even when it was turned off and unplugged. So I called customer service and although they didn't confirm the address which the first one actually went to my old one, they sent me a new one. It took a little longer than the first one but I couldn't be happier. It's a perfect size for small areas and even the container in the front you can put K-Cups in and it hides them. What more could you ask 4?

We were very happy with our K-Mini until it stopped working two months after purchase. The Customer Service Department was very helpful and responded quickly to our concern. The representative clearly explained the process to replace the unit and the emails we received kept us informed of each step until our new unit arrived. Super easy! We love our new unit!

The photo shows a ceramic cup, which I assumed would be included. The cup was NOT included, and the product description should have specifically said so. I guess Keurig is too cheap to include it'd The power cord is way, way TOO SHORT to be useful. I had to go out and get an extension cord. I don't understand the manufacturer. How much could they save. I'd have paid more for a longer cord and a ceramic mug. Shame on Keurig.

My first Keurig K-Mini single serve, which was a Christmas gift last year, stopped working one day! I had registered the first Keurig so I called Keurig and they sent a replacement. Took them about 2 weeks before I received a new K-Mini, seems to be working fine.