we purchased this Keurig for our RV and out of the box it was defective. Circumstances around this purchase and trying the product made the service recovery with Keurig more challenging than we expected, but we’re happy to say it was resolved to our satisfaction. We are in possession of a new coffe maker, and it works great. Perfect for single cups and easy to store in our RV.

I bought a K-Mini in Red, so beautiful and a great space saver. You just fill your coffee cup with water pour it in each time and put in a k-cup. Then push one button, So easy and simple. I had an issue with my K-mini after several months and the customer service was so helpful and sweet. They decided to replace my original with a new one for no charge. A great coffee maker, a great company to do business with.

I am very happy with my purchase and the customer service that I received. The machine is very easy to use and super convenient for busy mornings. The machine is also very compact and easy to maintain. I experienced an issue and customer service took care of it immediately and hassle-free. Highly recommend!

K-Mini Plus: Pluses: Wonderful foot print for busy kitchen countertops! And if you grow tired of having water sitting in a reservoir attracting tiny bugs (or spiders) and lots of microbes and what-not, then the K-Mini Plus is a no brainer. But how to compare with it's larger cousins? Better footprint is only a beggining. The brew time is very good (and yes, it will NOT compare with the larger keurigs that "preload and heat" water as it is being used. But if you have several coffee drinkers in your house, then you are likely not looking at the K-Mini Plus (unless you get one of the reservoir models). Seriously, in a 2 minutes I have my coffee, I can wait that minute and 45 for the coffee to brew. Consistent water brewing temps is what makes Keruig a better option than cheaper alternatives. And the Plus gives you a "Strong Brew" button. Strong brew button simply causes the water to move more slowly during the brew cycle...and I find that certain types of coffee simply do better this way....and i am not a huge fan of what most people call "strong coffee". The STRONG button simply gives the coffee more time in contact with the beans, and that can be beneficial to certain blends. Experiment. I enjoy using fresh filtered water for each brew. Starting with chilled filtered water just makes the flavors more true. And while we all get "used to" the flavor of our tap water, as it sits in a reservoir, water is able to fester its contents a bit. Minuses: The top puncture pin is no longer metal, it is plastic. It can easily break, especially if you are not very careful with using those plastic or metal pods for using your own coffee. This is elevated due to the K-Mini's angle of attack (only the top moves, meaning that the angle is more pronounced). If your Keurig catches the edge of one of those brewing pods, the silicon "needle" will bend and then eventually break. make sure you fully seat your coffee pods first (before closing lid) and you will likely never have a problem. Another thing is to use the new Universal pod from Keurig (or one like it) where the top "hole" is scooped a bit and allows for that angle of attack. (Keurig: Are you really saving that much money by using a plastic injection pin?) There is no special "Clean Cycle" for occasional cleaning. And actually, I hear the newest ones have a way to do this now. That would certainly be a benefit if true. But, here is one tip to keep your coffee maker from clogging and giving bad brews: Don't use those plastic net-like coffee pods. First of all, they ARE NOT biodegradeable as they claim. But those nettings shed small bits of "fabric" into your coffee maker (and coffee, I suppose) and it clogs it up. Keurig now has a bad-boy list of brands just because of this: Names like Wide Awake, Cameron, and all the others that are making netted pods now. They are selling because people believe they are biodegradeable. I can assure you, only biodegradeable if you use professional biodegradable heated furnaces. I have an elaborate composting system and those "compostable pods" are still pristine a year and a half later. Better news: The standard "Plastic" coffee pods from major brands (most owned by Keurig, for example) are now recyclable and marked so on the cups. This is great! Get rid of your "netted" coffee pods and save yourself the frustration of clogged coffee maker with bits of fiber inside the needles. Worse yet, as that netting fiber shreds (just play with a netted pod for a few seconds and you will see the fibers) during brewing, what are you really drinking!? The last minus: The Sensors seem arbitrary. For instance, Keruig K-Mini won't let you brew smaller than 6 ounces. Why not!? If I want to put in 2 ounces of water and get a small dollop of coffee to use in a whip or something, why not!? Since the Mini-Plus choses water size by how MUCH WATER the USER puts into it, why have a minimum at all!? If they are fearful lower water amounts will cause more clogging for those putting sticky drinks in their K-Mini, then at least give us a switch to over-ride the "minimum" safety setting. And my first K-Mini didn't allow for less than 7 ounces of water, though it said it was 6 ounce minimum. Just give me a button to say "Brew it any way!" Of course, all Keurigs have always chosen the default minimums (6 ounces, 8 ounces, 10 ounces) but with the K-mini Plus, Keurig had the opportunity to give us real control over this, and yet they implemented this minimum enforces by sometimes faulty electronic sensors. Uggh. Yes, 90% of the time, I am making a cup of coffee more than 6 ounces, but this didn't have to be this way. Enjoy your K-Mini Plus! I do! JJ

This Keurig Mini is the perfect size for someone that only drinks a couple cups of coffee a day. It doesn't take up much counter space and even looks nice on our countertop! The one we have now is a warranty replacement because our original started leaking water from the bottom. Keurig was kind enough to send a replacement right before our warranty was expired. I should note that if you ever need a warranty replacement, keep your damaged brewer until you get the new one! I didn't realize I would need a picture of it and the serial number before we disposed of the faulty one but Keurig worked with me to get a replacement sent. This one is working great - so far, so good!

Love the color and the coffee this machine makes is perfect every time. Previously used an older Keurig machine that used to keep the water hot, so I did have to get used to waiting probably only a minute for it to start brewing. I plan on using this on trips as well, so I won't have to worry about trying to empty it out.

The one cup model that failed and was replaced under warranty by Keurig has tended to stop up (just like the first one that we purchased dd). I don't know why this has happened, just that it has. We washed it out. We cleaned the openings thru which water should pass. Finally ran water thru the process without a coffee pod installed and whatever was stopping the proper flow cleaned itself out. Now it is making coffee again. But when can we expect the thing to stop up again? Just saying...

We had an older Keurig B60 Special Edition unit that worked fine but it didn't suit my wife and I very well because we're not heavy coffee drinkers. We didn't use the machine enough to drain the reservoir very often so the water would get a bit stagnate. I was worried about potential bacteria, mold, or other icky things in the water supply system. The machine also occupied a large area of our kitchen countertop (it's very wide). So when we learned of the K-Mini Plus, we thought it would be perfect for us. We only have to add one cup of water at a time and it's so slim that we can tuck it into a corner on our countertop. We never utilized the timer on our old unit so making coffee on-demand with the K-Mini Plus was fine. It also seems to heater the water faster than our old unit.

This is the second replacement for a mini I bought about 18 months ago. We make 3 cups of coffee daily. The original one purchased did not last, it was replaced under warranty. The second one lasted about 5 months. Both started not running water very hot then once coffee pod was placed, had put put the cover on many times to try the button to restart. If this one dies, I will be looking for another brand. I had a full size Keurig for many years, gave it to a friend as we moved to a condo and I wanted a smaller size. Very dissatisfied with this model, wonder if there is an inherent problem with it.

I had bought one for my husband for Father’s Day, since he likes a cup of coffee now and then and a pot is too much. It worked fine but just started working only when it wanted to. The company sent me a new one and so far so good. I wish it held more than one cup of water but I settled for the slim design .