I recently purchase my coffee maker for XMAS and was having a little problem with the operation and contacted the company directly. They was very helpful, kind and patient and understood my issue. They immediately replaced my item and now I am extremely happy to wake up to coffee brewing each morning.

My K-Mini Plus stopped working about 6 weeks after I got it - just wouldn't turn on. After a phone call with a very cordial rep who asked me to do some trouble-shooting things to be sure it was broken, they agreed to send me a new one. It took a few weeks until it was delivered, but I was very happy that they stood by their product.

I like the fact that it's small, doesn't take up much space and it's convenient but only for a single serve. I also like the fact that I don't have to be bother with filters. The cord isn't very long which has its advantages and disadvantages . Also I ordered this size because I don't use it a lot .

But this is THE coffee maker if you only want brew 1 or 2 cups at a time. The lack of a large reservoir is not a problem but a feature. Fill the cup with however much you want and pour it in, that's what you will get out every time, no guesswork about cup size. Got an oddball size mug or want to leave just enough room for milk or cream but the maximum amount of coffee, no problem. The other's can't do that.

The coffee brewed is very good and the appliance looks sleek. I went for the slim design to save space, but in use it is a little tippy as I open and close the capsule compartment. I'm wishing I chose the regular size. The removable water compartment is not a great benefit because I still fill my cup and pour the water in from it. It is good for cleaning, though.

I purchased this item for $59 tax and it broke. I was very disappointed. Brought it back and received a full refund of $62. Just went online to repurchase. The price increased to $100!!!! Why the huge increase in less than 2 months?? I should get it for same amount. It's not my fault it broke. Thank you.

Nice Coffee Maker. It does take a while to heat the water up and is hard to tell how much is too much water for the intake. I love the coffee pod holder that goes with it. So if you're patient you'll love it. I'm just used to an instant Keurig at work so I guess just called me spoiled :)

I bought this as a backup, as 2 Keurig Supreme units failed within 1 month and 1 week of use respectively. (The 3rd Supreme is working well so far.) This K-Mini is as noisy and slow as molasses. I don't recommend this unit if you are used to any of the larger Keurig machines.

I don't like who watered down my coffee has turned out with this Keurig. Even when utilizing the "Strong" option I'm not getting the taste I was getting with my bow broken 2.0. I'm using the same flavor of coffee and getting completely different results.

I received this brewer as a Christmas gift and am completely satisfied with it. Easy to use, easy to clean, and makes a great cup of coffee. I will mention that about two months ago I began to have some intermittent problems with the brewer, but it was still useable.. I contacted Keurig to discuss the issues. They agreed to replace the brewer in kind. In good time I received a new brewer. The new one is now in service. So, not only is this an excellent product, but also Keurig stands behind it 100%. Very reassuring these days.