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Customer reviews for Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker for
Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker
4.1 out of 5 stars
stars
4,161 ratings3,646 reviews
  1. 5 stars64% (2,663)
  2. 4 stars12% (500)
  3. 3 stars6% (269)
  4. 2 stars5% (202)
  5. 1 star13% (527)

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Showing 181-190 of 3,646 reviews
Mar 8, 2020
Reviewer name: Shawn16
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just what I needed

Great coffee maker. Had an old Keurig with a reservoir, but I really only drink coffee on the weekends, so the single cup model was fine for me. Maybe it takes a little longer to make a cup of coffee than my previous model, but that isn’t a huge deal to me. Overall, very satisfied with my new Keurig.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

Hi Shawn. We're glad you're enjoying your K-Mini Plus! Thank you for your review and feedback.

Nov 28, 2023
Reviewer name: Kenken
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good customer service and after sell service.

I bought the products less than a years ago and I have a problem with my machine. I left it for a few months then I decided to call the customer service to see what can I do with this, With good recommendation I have my new machine, so now I know is very important to keep the barcode,receipt and register in The website to get up date all the product and the services.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
Jul 16, 2022
Reviewer name: Duncy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent customer service

I had the coffee maker for a few months before it stopped working. I called the customer service number and an agent immediately picked up. I was expecting a half hour of talking to a machine but after a very brief trouble shoot with the agent it was determined I would need a new one. It was promptly dispatched to me with a minimum of fuss (proof of purchase was required which I didn’t have but a photo of the Kuerig and its serial number is sufficient). Very impressive!

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
Feb 7, 2022
Reviewer name: Taytay1
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Defective model do not purchase

The K-Mini Plus Single Serve Coffee Maker Waste of money, I received three replacements and they all have the same issue. The coffee maker stays on for two seconds, water goes to reservoir and shuts off without brewing. I unplug add more water, and the same thing happens. I’ve repeated the steps several times and eventually I get a 6oz cup of water, when I’ve added 12 oz of water I do not want another replacement, just want my money back. DO NOT buy this item because there is a manufacturer defect.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

Thank you for your review. We're sorry to hear that this has been your experience. We are confident in our quality and stand behind all of our products. We consistently listen to consumer feedback and we encourage consumers who are experiencing a problem to contact our Consumer Care Team. Our representatives will be happy to help them resolve it: 866-901-2739.

Jan 12, 2023
Reviewer name: Not the K Mini Plus
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

2nd K-Mini Plus that leaks

I bought my first one in July 2022. Used iFIT for 2 months and then it started leaking at the base. Stopped using it for 2 days and tried again and it would never get to the point to heat and dispense the water. I went back to using my original Keurig classic machine which worked just fine. I called in for a warranty replacement 3 months later for my K mini. Received the replacement and was given another K-Mini, even though I was told to choose from 2 other models after expressing my concern that I didn’t want to have to call again after. After using the replacement K-Mini for only 3 weeks, this one has also started leaking in the same manner at the base. What should I do now? I know original warranty after purchasing first unit expires in July. So is it actually possible that I can get another replacement, but a different model as the customer rep that took my replacement order originally promised???

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
Oct 4, 2020
Reviewer name: Anonymous
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great For Small Spaces

I purchased this for my husband to put in the top of his toolbox which needs to be closed and locked at the end of each work day. The dimensions allow it to fit in such a tight space. You have to fill the reservoir every time you make a cup of coffee but we knew that going in. That may be a deal breaker for some people. I took away one star because it brews very slowly. Other than that I would recommend it if you need it for a small space.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
Nov 12, 2020
Reviewer name: gwhlevy
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

This is my third K-Mini Plus

This is K-Mini is the third replacement I have received from Keurig after the first two stopped working in just a few months after I got them. I don't know what caused the other two to stop working, The three stars are for them sending me replacement K-Minis.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

We are sorry to hear about the issues you have faced. We really wouldn't expect this from our products. Can you call our Customer Care team please? The number is 866-901-2739 and we are here to help.

Sep 26, 2020
Reviewer name: bribrijazz
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

not like the past Keurig coffee makers

i purchased the single serve after having the same but different style in the past, but to my surprise this unit is the loudest unit ever I returned the first one for an exchange and the second one was the same very disappointed I am now returning the second one for a refund

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
Dec 31, 2020
Reviewer name: NOYB
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

All Keurigs make great coffee

But this is THE coffee maker if you only want brew 1 or 2 cups at a time. The lack of a large reservoir is not a problem but a feature. Fill the cup with however much you want and pour it in, that's what you will get out every time, no guesswork about cup size. Got an oddball size mug or want to leave just enough room for milk or cream but the maximum amount of coffee, no problem. The other's can't do that.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
Feb 28, 2020
Reviewer name: Cdette
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Customer service is awesome!

This is my third keurig item. The original one was purchased in 2014. It was just replaced in 2018. We purchased this one because we us it on the road. It had to be replaced after 6 months of use (customer service is awesome). Was very pleased with this it just started making only half cups of coffee or not heating the water before it pumped through the pod. Customer service is more than I expected it to be, they were prompt and very understanding. I received my new keurig within a week. I hope this one lasts because I really looovvve my keurig!!!

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932