That's certainly not what we hope to hear. We recommend you reach out to our Consumer Care team at 866-901-2739. They will be happy to assist you with your K-Mini Plus coffee maker. We are here to help!

We're sorry to hear that you have experienced problems with your K-Mini Plus coffee maker. Have you spoken with our Consumer Care team? We can be reached at 866-901-2739 and our representatives will be more than happy to help!

We appreciate your review and apologize that we could not meet your expectations. We will pass your feedback onto our engineering and quality teams for review. If you ever need assistance with any of our products going forward, please do not hesitate to reach out to our Consumer Care team at 866-901-2739. Representatives are available 7 days a week from 7am to 10pm EST to assist you.

We are thrilled to hear that you are loving your K-Mini Plus coffee maker! Happy brewing Janet!

We're thrilled the K-Mini Plus coffee maker is making your brewing experience quick and effortless Johnny!

Thank you for sharing your feedback! We are thrilled to hear that you’re enjoying your K-Mini coffee maker. Happy brewing, Patty!

Thank you for sharing your review. We're genuinely sorry to hear that your experience with the coffee maker hasn’t met your expectations, this is certainly not the kind of experience we want for our customers. What you’ve described isn’t typical of how our brewers are designed to perform, and we’d really appreciate the chance to make things right. When you're ready, please reach out to our Consumer Care team at 866-901-2739. Our representatives are available every day from 7:00 AM to 10:00 PM EST and would be happy to assist you. We look forward to speaking with you and finding a solution that works for you.

Thank you so much for your review. We are glad you are enjoying your coffee maker, Mark!