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Customer reviews for Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker for
Keurig K-Mini Plus Single Serve K-Cup Pod Coffee Maker
4.1 out of 5 stars
stars
4,162 ratings3,647 reviews
  1. 5 stars64% (2,663)
  2. 4 stars12% (500)
  3. 3 stars6% (269)
  4. 2 stars5% (202)
  5. 1 star13% (528)

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Showing 1,841-1,850 of 3,647 reviews
Sep 16, 2018
Reviewer name: Paige1
1 out of 5 stars
1 out of 5 stars review

If you like drinking coffee grounds...

Purchased this model thinking it would be perfect for the lack of counter space we have and I have used other models before without a problem. Unfortunately, you can get one cup of coffee and when you put in a new cup to go make a second cup all you get are coffee grounds. I mean literally that’s what you get. Not just a few grounds but the entire cup of grounds is in the coffee. Very disappointed, not happy, and a waste of kcups.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

Oh no! This is not what we like to hear. We would be happy to help resolve this issue with these pods. At your earliest convenience, please contact our consumer care team at 866-901-2739. We look forward to your call!

Aug 28, 2019
Reviewer name: Dawn0598
1 out of 5 stars
1 out of 5 stars review

Second try and failing again

This is the worst coffee maker. It is loud and slow ... much louder and slower than any other Keurig I have used. The company would not let us select a different model when the first one quit working completely after a few months. This one is no better, but at least they gave us a new one. The machine has these little black pieces that we keep finding. They must be coming loose from the machine just like they did on the first model, so I am sure this one will stop working soon. Worst purchase I ever made. Just don’t know if I want another Keurig since the company will not let me put the price toward a different model. Probably time to cut my losses and move on.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

Thank you for your review and feedback. We're sorry to hear about your experience with Keurig Customer Service. We pride ourselves on our Customer Service and always try to ensure the customer is satisfied with the outcome. If you are willing to give us another chance to assist you, please contact us at 866-901-2739, we will be more than happy to help.

Jul 1, 2019
Reviewer name: HappyCamper
5 out of 5 stars
5 out of 5 stars review

Hot coffee, small footprint! Love it!

Just received our K-Mini Plus today, and have already used it several times. Love how small it is, and that it makes HOT coffee. Even when I add my creamer to the coffee, my cup is STILL steaming. My old machine (not a Keurig) made lukewarm coffee at best. So far, very happy with this machine.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

We're glad you're enjoying your K-Mini Plus coffee maker! Thank you for your review and feedback.

Jul 18, 2019
Reviewer name: Sunshine
5 out of 5 stars
5 out of 5 stars review

Keurig K-mini plus single-serve coffee maker

This is the perfect coffee maker on the market for us. My son drinks one cup before he goes to work, and I drink two. Rather than pour out a full coffee pot for three cups, this works perfectly for us! Keurig is the best made anyway! Now we have a variety of coffee k cup pods to choose from for our individual cups of coffee! I love it!!!

Review from walmart.com
Helpful?70R6JXXCAS4P13613504932
reply from Keurig Care

We're delighted to hear that you both enjoy your K-Mini Plus. Thank you for having us a part of your family. Happy brewing!

Oct 30, 2019
Reviewer name: DT4599
1 out of 5 stars
1 out of 5 stars review

coffee is lukewarm

I bought my Kuerig mini pro from Kohls and had to take it back because it wouldn't brew a cup of coffee. exchanged it for a new on and this one works but coffee is lukewarm. I have to heat in the microwave. Will be returning this and not purchasing another.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

This is definitely not what we like to hear. For immediate assistance, we highly recommend you reach out to our Customer Service team at 866-901-2739. They will be happy to assist you with your coffee maker. Thank you for reaching out!

Jan 11, 2021
Reviewer name: CarlyGittler
1 out of 5 stars
1 out of 5 stars review

The Worst Keurig Item I have Ever Used

Save your money and save your time. This is the most inconsistent, difficult and frustrating Keurig I have ever owned and/or used. No matter what I do, the coffee is different per each cup. I carefully set it up as instructed. After that, my first cup was brewed and the majority of the grinds were left in the pod. From there, tiny half cups, cold cups, and weak cold cups of coffee have been brewed. I'd say 1 in 5 cups I make is enjoyable, so I have stopped trying to troubleshoot or use this. I'm so upset I spent money on something that I was confident I would love and I hate. I threw the box out and now its too late to send it back. All I'm saying - is if you enjoy coffee (especially hot coffee) do NOT waste your time on this machine.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
Dec 26, 2019
Reviewer name: Mrslawrence79
4 out of 5 stars
4 out of 5 stars review

Small but effective

I ordered the Keurig Mini Plus for my office over a year ago using it 3-4 times weekly for coffee or tea. I love the fact that it doesn't store water, ensuring that I receive a fresh cup each time. The only reason why I'm not giving it 5 stars is because if the reservoir isn't seated just right, it will not operate as expected and requires that I remove it and put it back into place. However, that is very minor issue and didn't discourage me from recently purchasing a second machine to replace my aging B60 at home.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

That doesn't sound right. We suggest that you please call Customer Service at 866-901-2739 for assistance. Thank you.

Jan 21, 2020
Reviewer name: CathyAnne
5 out of 5 stars
5 out of 5 stars review

The Perfect 1 cup coffee maker with strength optio

Sign me up with all the other customers that are confused with the negative reviews! This coffee maker is perfect and works just as promised. I bought mine at Christmas and have been using it every day since, it makes a fantastic cup of piping hot coffee every single time. First off, you really need to read the instructions, they are simple and important. There are 3 stages of processing with the machine, this means there are 3 stages of sounds. When you start your first cup of coffee the machine makes a sound then goes silent ...I have a feeling that this is where folks think the machine is not working, it's SILENT for about 40 seconds.. do not press the big K button during this time, the machine is working. The second sound is the water going through the machine.... last sound is your coffee coming out of the machine. Is it silent while making coffee? No, but it's not advertised to be silent. An 8 ounce cup of coffee takes 2:36 to make, if you find waiting two and a half minutes is too long for a great cup of coffee don't buy this. If you are willing to wait you will have a fantastic cup of coffee to enjoy. As for the coffee not being hot enough? it couldn't be any hotter! Honestly, buy it for the convenience of making a great cup of Joe one cup at a time.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

We’re so glad to hear that you’re enjoying your K-Mini Plus Thank you for taking the time to leave us your review. Happy brewing!

Dec 5, 2020
Reviewer name: Ricky1
1 out of 5 stars
1 out of 5 stars review

Poor design

As many others have reported, this thing won't start consistently. Open & close the lid a few times, press the power button a couple time...maybe it'll start. Coffee is sometimes lukewarm. Water reservoir needs to be larger, maybe 16 oz instead of 12. Cord is way to short, you have to set the coffeemaker right in front of a receptacle. Seriously, have your engineers take another look at this thing!! I've returned it to the seller after 3 days.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932
reply from Consumer Care

Thanks for your feedback. We will be sure to pass along your comments to the appropriate team.

Oct 17, 2019
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Since I have received the Keurig K-Mini Plus its the one and only coffee machine that I use. In the household I am the only one that drinks coffee so being able to make just one serving without having a mess is the way to go. I would absolutely recommend this product to anyone looking for a coffee maker.

Review from keurig.com
Helpful?70R6JXXCAS4P13613504932