Honored the warranty with no issues after the last one broke a couple months after purchase. Helped trouble shoot and sent a replacement because it was broke.

I bought this to put in our apartment when we move. My husband and I are downsizing and we will have a lot less counter space. This is compact and attractive.

I got a kurieg for a gift and it broke down. They replaced it with no receipt in a week. My other kuriegs have always lasted for years so I'm sure it was a fluke. So happy wirh kurieg and tell everyone what wonderful customer service they have.

I tried to get trouble shooting help, which was pathetic (unplug and reply’s, flip the handle up and down), although the guy was nice. He very quickly went to selling me a new one. I had no idea this one was out of warranty. Makes me most unhappy.

This is a replacement unit for a previous unit that quit working. It works fine, but in my opinion, it takes quite awhile to heat up and it makes a loud nose while heating.

If this is ypur frst Keurag you might not notice how slow it is to get it running to brew. Otherwise it does the job. I love how slim the design is so it can fit anywhere

I read all the review and then purchased this. Works great, easy set-up. I don't think it brews slow, just like all Keurigs. Perfect for small spaces, if I hadn't retired, I would buy one for the office

i had recently purchased a mini plus keurig, it wasn't working properly and they quickly sent me a replacement at no cost to me, great customer service !!

The coffee tastes great ! The brew process needs monitoring as I had to add more water one time in order for brewing to start after I pressed the BREW button.

Thank you so much for sending us a new mini Keurig. Our first one we loved until it just quit working properly. We missed our Keurig while we waited for the new one. Thank you for caring and replacing. We are again enjoying Keurig