I had a mini unit that was not working and even though it was slightly passed the warranty, the company stood behind their product and replaced the unit.

Love this Craig and the warranty process was very thorough and reasonable. The only complaint I have is that the white certainly shows all the coffee spots when the coffee is being made in the coffee drips bounce. Other than that it’s perfect.

I was so thankful that Kurig was so easy to work with in regulars to getting g my replacement machine after the first one failed. It’s nice to see a company stand behind their product and show value for their customers.

I bought the Keurig mini and it’s splattered all over my counter. Every time I used it so Keurig sent me another one same model same thing happened so they now sent me the Keurig mini plus still a small splatter

I am very happy with my Keurig machine, it’s only like 3 steps to a great cup of coffee, hot chocolate and tea. I love all the different favorites you can try, right at your finger tips. You can get the pods almost anywhere

We love our Mini-K we use it everyday just needs a tuneup occasionally to keep the coffee hot and delicious. We love the size and ease of use plus the service from Keurig is great. My wife bought one for her best friend and she loves it too,

Honored the warranty with no issues after the last one broke a couple months after purchase. Helped trouble shoot and sent a replacement because it was broke.

This is my 2nd single brewer and I like the "Strong" option on this model. It is a noisy maker though, and does splash coffee droplets on to back of machine. I hope this one will last for 8 years like my old one did!

The coffee was almost lukewarm instead of hot after I used it. This occurred multiple times. Also, the water reservoir was too small and did not hold enough water to m ake a large cup of coffee.

Excellent customer service support. Quickly diagnosed the issues with machine and fast replacement with minimum downtime for coffee heads at the office. Thank you very much