We're so glad you decided to give Pampers a try, and would hope for you to love each box you receive. Please know, we have many quality checks in place to ensure only the best products reach you. We did recently make changes to our Pampers Pure diapers, including making them softer and adding a more cushiony feel to them. It sounds like your second box may be the previous version. So we can learn more and help get you back to the diapers you prefer, please give us a call at (800) 726-7377.

We're sorry to learn you're unhappy with the upgraded design of Pampers Pure, and want to help. We did move to a new softer outer cover and inner layer for a more cuchiony feel. The wetness indicator was also widened, and we added a thicker leg cuff material to help protect against leaks. While our Pampers Pure look a little different, they should still provide you with the same absorbency and leakage protection you've come to expect. Before any baby uses our products, we conduct a detailed performance assessment, as well as ongoing checks during production, to ensure our highest quality standards are met. As you know, babies come in all different shapes and sizes. And just like clothing, our diapers and pants fit every baby and toddler differently. We measure thousands of babies' legs, bottoms, and waists to try to get it right. So we can learn more and offer further assistance, please call us at (800) 726-7377.

We never want you to feel disappointed, and we truly appreciate your loyalty to Pampers. While our Pampers Pure look a little different, they should still provide you with the same absorbency and leakage protection you've come to expect. Before any baby uses our products, we conduct a detailed performance assessment, as well as ongoing checks during production, to ensure our highest quality standards are met. As you know, babies come in all different shapes and sizes. And just like clothing, our diapers and pants fit every baby and toddler differently. We measure thousands of babies' legs, bottoms, and waists to try to get it right. So we can offer further assistance, please call us at (800) 726-7377.

Thanks for sharing your experience, Samantha. This isn't something we'd expect, as all of our Pampers Pure Diaper sizes come with a Blowout Barrier, except size 0. We'd like to go over some tips with you to try and prevent this in the future. Our diapers are organized by weight, and in most cases, your baby should be within the weight range for the size diaper they are in. Because babies fit our diapers differently, we'll be happy to help you find an alternative size or style that you'll love. For further assistance, contact us at 1-800-726-7377.

We're sorry to hear you had trouble with your order, Barbara, and we recommend calling Walmart customer service at 1-800-925-6278 for a resolution.