Hi! Thanks for taking the time to post your review for your 1.8 cu. ft. Smart Over-the-Range Microwave. We're a company that prides itself in constantly seeking improvements in our customer satisfaction. Please feel free to fill out the following form: https://www.lg.com/us/support/feedback. In the meantime should you need support, don't hesitate to reach out to us! You're welcome to send us a private message on either of our social media pages (@LGUSSupport on Facebook and Twitter). ^Chris

Hi Steve, thank you for laying out everything that happened with your LG Microwave. Having the unit installed weeks after purchase and then experiencing a complete shutdown just days beyond the warranty would leave anyone feeling let down, and it’s clear you went through quite a timeline trying to get things resolved. Your feedback about the experience and the product is truly appreciated.<br /><br />If you ever decide to revisit LG appliances down the road, this page offers helpful information on microwave support and troubleshooting:<br />https://www.lg.com/us/support/help-library.<br /><br />And if you run into anything else or want us to review a situation more closely, feel free to send us a DM at &#64;LGUSSupport anytime.<br />- Avril

Hello, John. Thank you for sharing your experience with your LG Microwave, especially with the magnetron failing earlier than expected. We understand how important long‑term reliability is, and we want to take a closer look at your specific unit to help review what led to the issue you’re seeing. To allow us to properly investigate the details of your specific product model and to see how we can assist with your magnetron‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-properly--20153229630502 Thanks for reaching out. ^James

Dear Valued Customer, Thank you for sharing your feedback about the LG MVEM1825F microwave. We’re sorry to hear about the issues you’ve experienced, including the power concerns, noise, and difficulties with the light bulb replacement. We understand how frustrating these problems can be, especially when they affect your daily use. Your comments are valuable, and we will share them with our product team to help improve future designs. We recommend reaching out to our customer support team directly so we can assist you in troubleshooting or arrange for service if needed. You can reach us at 1-888-542-2623 from Monday to Sunday, 8 a.m. to 9 p.m. Eastern Time. We’re committed to resolving this for you. Thank you for bringing this to our attention. Sincerely, The LG Electronics Team

Hello, Lanny. Thank you for sharing your experience with your LG Microwave. Your feedback about the interior light issue requiring circuit board replacement twice within a short period is important—especially when the recurrence happened just outside the warranty window. We understand how this affects your confidence in the product’s reliability. For reference, you can explore LG microwave support and warranty coverage here: https://www.lg.com/us/support/products/microwave-ovens. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this repeated lighting and circuit board issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Dear Valued Customer, Thank you for taking the time to share your experience with the LG MVEM1825F microwave. We are truly sorry to hear about the difficulties you've encountered with replacing the light bulb and the lack of helpful resources to assist you. We understand your frustration, and we sincerely apologize for the inconvenience this has caused. While we strive to provide clear and accessible information for all maintenance needs, it seems we’ve fallen short in this instance. We value your feedback and will work to improve our support materials going forward. We recommend reaching out to our customer support team directly so we can assist you in troubleshooting or arrange for service if needed. You can reach us at 1-888-542-2623 from Monday to Sunday, 8 a.m. to 9 p.m. Eastern Time. We’re committed to resolving this for you. Thank you for bringing this to our attention, and we truly appreciate your patience as we work to resolve this issue. If you have any further questions or need additional support, please don’t hesitate to get in touch. Sincerely, The LG Electronics Team