I like this jam but I've had trouble with the glass jars chipping at the bottom. Sometimes I get to the bottom of the jar and the glass is chipped into the jar and I wonder if my kids have eaten glass. I am going to empty the contents of the new jars I still have into mason jars and then switch to a different brand next time as this has happened multiple times. This last time I didn't see the chip and sliced my thumb on it. We use mason jars in the fridge and this never happens to them so I'm thinking they just make the glass too thin.

My husband bought a jar yesterday. This is not the same strawberry jam that we used to get from Smuckers. It definitely does not have the same amount of strawberry flavor that it used to have. Regardless of what Smuckers corporate is saying, we all know that this is not the same recipe.

I am writing to bring to your attention a serious decline in the quality of Smucker's strawberry jam, a product I have faithfully purchased for decades. Despite the premium price, I chose Smucker's because I trusted its longstanding reputation for quality. Unfortunately, in recent years, I have observed a dramatic drop in fruit content. My household, which enjoys peanut butter and jelly sandwiches regularly, now finds each jar more deficient in fruit than the last. The most recent jar contained no fruit pieces at all. I reviewed customer feedback on your website and found that this issue is consistently raised over many years. While your responses repeatedly assert that the recipe remains unchanged, these standardized replies feel dismissive to a loyal customer base. When so many consumers raise the same concern, it demands real scrutiny and a transparent response. Smucker's has been a staple in American homes for over a century. I urge you to take these concerns seriously and ensure that the product reflects the legacy of quality for which you are known. I look forward to your prompt and meaningful reply.

Good

Great taste

Good Strawberry !

Can’t go wrong here

Tasty!

Great value

A name you can trust.