You don't know what you don't know. That's the way it is when searching for a new mattress online. But you'll be hard pressed to find a better mattress for the money. This is truly a 4+ especially if you're a side sleeper. I have slept on a Novaform for years which is a 7 firm. My shoulder and hip pressure points are really beginning to bother me. I bought this for my guest room and I have been using it a lot lately. Definitely a better mattress with a 5.5-6 firmness. A hint of "squishy" which might fool you into believing it's a hybrid. A solid buy.

I bought this for my teen. He LOVES it. He said he is having problems getting out of bed for school in the morning because it is so comfortable. This is definitely not a firm bed. It's like sleeping on a cloud. I bought the 1st one because of the too soft complaints which means it would be perfect for him. My 12 yr old had to have one once he tried his brothers out. Now my teen daughter is begging for one. I might have to get one for myself as well. We have had the 2 mattresses for over 2 weeks. You don't feel any springs and the memory foam forms to your body so perfect. When unboxing it the bed fluffed right up so fast so we didn't have to wait to feel the comfort. Amazing. I am buying more of these

This mattress seems to be well made and is affordable. Our complaint is that they claim it is a medium firm mattress, and it absolutely is not! The first four inches of the thing are different types of foam, all on top of coils. You never actually feel the firmness of the coils. We are returning ours this week.

Wife and i were in the market for a new king size bed. Went and felt a $2,500 king hybrid ortho firm bed at one of our local mattress shops. My Wife loved it, and i hated the price tag. But at the last second before i purchased the bed she wanted she had a change if heart. So I took a picture of the bed she wanted, and found this hybrid bed that checked all the boxes for $500 at Sams. Holy momma, i cant tell the difference when laying on it, we absolutly love this bed. The firmness is perfect for us. The hybrid is so cool because of the little coils. When any of us move around in bed we can't feel the bed move, its so cool because of the little coils. We went from a plush king size to a firm hybrid and i don't think we'll ever buy anything other then something like this. We've only had it a few days now, but it seriously awesome. We wake up feeling wonderful as apposed to our plush bed where we would wake up aching all over our body. The box it comes in weighs over 100 pounds, i had to borrow my neighbors dolly to get the bed into the room. From there unboxing it and throwing away the trash was fairly simple. I was expecting the matress to have a weird plastic stench, but it has a pleasent clean/fresh scent almost like a new car scent. Its not harsh at all. I was also expecting to open the bed and have to wait a few days to let it fully stretch out or completely mold into itself. But i did none if that, i opened it up, put a sheet over it, and we slept on it a few hours later. I would recommend visiting your local mattress shop, finding a bed that feels good to you, then checking sams beds for something similiar. As you could imagine its a gamble because you havent laid on the bed you spent good money on from sams. But hot dang, we're glad we took the gamble and purchased this king hybrid bed. Wife and i would highly recommend this Members Mark King size hybrid firm bed. Good luck to you all.

Not firm. VERY soft. Returned

Way to soft for an almost firm mattress. Plus can't return.

a lot softer than I expected or wanted.

It says 12 inches of padding but only 10 inches with a tape measure

We like a soft mattress but this one is WAY too soft. In the process of returning it.

Love this bed. Just enough firmness without being rock hard.