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Customer reviews for Member’s Mark Hybrid Mattress for
Member’s Mark Hybrid Mattress
4.2 out of 5 stars
stars430 ratings228 reviews
  1. 5 stars69% (296)
  2. 4 stars10% (41)
  3. 3 stars7% (28)
  4. 2 stars4% (19)
  5. 1 star11% (46)

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Showing 111-120 of 228 reviews
Dec 8, 2023
Patty
5 out of 5 stars review

Verified Purchase

Sleep Great

Had this for a month. It is great. Sleep great, not too hard or too soft and helps with pressure points.

Helpful?3RB3SYAQS49L13612962813
May 3, 2024
Rhonda
1 out of 5 stars review

Verified Purchase

Member's Mark Hotel Mattress King size

Mattress is like sleeping on a bed of marshmallows. You can feel the springs. Was expecting some firmness. Not comfortable at all.

Helpful?3RB3SYAQS49L13612962813
reply from Member's Mark Team

We're sorry to learn the mattress is too soft for you, Rhonda. Luckily, all Member's Mark items come with a 100% Satisfaction Guarantee and can be exchanged or returned anytime as part of the Member's Mark 100% Satisfaction Guarantee. Please contact Member Support at (888) 301-0332 if you need assistance.

Sep 1, 2023
Sarah
5 out of 5 stars review

Verified Purchase

Good mattress and easy delivery

The mattress puffed up immediately and didn’t have any bad smell. It is very comfortable and but not too soft

Helpful?3RB3SYAQS49L13612962813
Jan 22, 2024
Jaci L
5 out of 5 stars review

Verified Purchase

Great mattress!

We love this mattress! I was nervous about a 12” mattress in a box. We did let it expand for 2 days, no issues.

Helpful?3RB3SYAQS49L13612962813
Mar 17, 2025
shopper2000
1 out of 5 stars review

Doesn't last

Had this mattress for about 4 months now and I'm already looking for a replacement. I toss and turn all night and have horrible back pain now. This mattress offers zero support.

Helpful?3RB3SYAQS49L13612962813
May 6, 2024
Paula
3 out of 5 stars review

Terrible Mattress

Terrible mattress! Do not buy! Is not firm. We've used it for 8 months & it's starting to squish out like a pancake. It has a chemical odor that has never gone away. I can sometimes feel little stabs like fiberglass. It's awful!

Helpful?3RB3SYAQS49L13612962813
reply from Member's Mark Team

We are sorry to hear you are having issues with the mattress, Paula. This mattress does not contain any fiberglass in the cover or the foam. Please contact Member Support at (888) 301-0332 and we will do our best to assist you with this matter.

Mar 12, 2024
matt
1 out of 5 stars review

waste of money

This is the worst matress I have ever tried to sleep on I wake up thru the night hurting and trying to reposission to not hurt. Should be listed as very soft not medium firm. Trying to find a new matress.

Helpful?3RB3SYAQS49L13612962813
Sep 22, 2024
Slav
1 out of 5 stars review

Never again

Gave it a little over a year. At first it was great. Slept like a baby. After 6 months back problems started. Now if I don't sleep with pillows under my body for stability, I sink and wake up stiff with severe problems moving. Never again.

Helpful?3RB3SYAQS49L13612962813
reply from Member's Mark Team

We are sorry that you're experiencing these issues with your mattress, Slav. We'd like to assist you further, please contact us at (888) 301-0332.

Jul 1, 2023
Glowbug
1 out of 5 stars review

Too soft, no support!

I've had this mattress for FIVE months and it's horrible. I wish I would have kept tge box to return it but I didn't. It's too side and hurts my back, and arms. Avoid this mattress!!!

Helpful?3RB3SYAQS49L13612962813
reply from Member's Mark

We're sorry to learn you aren't satisfied with your mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Mar 24, 2024
Newt101
1 out of 5 stars review

Very soft, not medium firm

We bought this in the store without reading reviews beforehand. We will be echoing the other one star reviews by saying that the box says medium/firm but is in fact the thinnest and most ultra soft mattress.

Helpful?3RB3SYAQS49L13612962813
reply from Member's Mark Team

We are sorry you had issues with mattress. Please contact Member Support at (888) 301-0332 and we will do our best to assist you with this matter.