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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range for
Samsung 6.3 cu. ft. Freestanding Electric Range
4.5 out of 5 stars
stars
2,333 ratings2,318 reviews
  1. 5 stars73% (1,705)
  2. 4 stars15% (361)
  3. 3 stars4% (93)
  4. 2 stars2% (51)
  5. 1 star5% (123)

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Showing 831-840 of 2,318 reviews
Jan 21, 2025
Reviewer name: DeborahJeanne
1 out of 5 stars
1 out of 5 stars review

Worst Ever - Defective after only one year

I bought this oven exactly one year and 3 weeks ago and it is already malfunctioning. It started to malfunction right after the warranty is up (1 year). It randomly started beeping even when not being used. You are cooking and it just shuts down and starts randomly beeping. You turn it back on, it shuts down again automatically. The stovetop works fine but the oven itself is not good. I am so disappointed. I had a repair person come replace the sensor and it malfunctioned again. We now believe it is the computer. This is not right.

Review from Samsung US
Helpful?6A3BCU707MXA13612912892
reply from SEA Care

Hi DeborahJeanne, We would like to assist you further with your concern. Kindly let us know more about the range. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148213936) to help our team pull up your information when you message us. Have a great day, -Ernest-

Jun 28, 2021
Reviewer name: Ranger235
5 out of 5 stars
5 out of 5 stars review

Lovin’ that oven!

[This review was collected as part of a promotion.] We’ve had this range for just over a month now and I’m still continually amazed how awesome it is! The cooktop burners heat up fast and bring water to a boil pronto. We use the air fryer, dehydrator and bread proof features regularly - it’s great having so many options to choose from with just one appliance. I love how it lets me know on my phone that it’s up to temperature (which it reaches in about half the time of our older oven.) Plus it looks fantastic in our kitchen. Easily the best appliance purchase we’ve made!

Review from Samsung US
Helpful?6A3BCU707MXA13612912892
Jun 19, 2025
Reviewer name: Dotty
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] It's very awesome stove our first wifi appalanace with I think is very great feature which our Samsung smart stove great stove don't need only one stove and this is it. Thanks again Samsung for making a great product

Review from Samsung US
Helpful?6A3BCU707MXA13612912892
Jul 7, 2024
Reviewer name: Ayan
5 out of 5 stars
5 out of 5 stars review

All rounder!

[This review was collected as part of a promotion.] Loving our new oven, specially the no pre heat air fry feature that heats up food in minutes. Smart things comes in handy that tells you if the stove or the oven are still in operation. A large oven capacity is a plus for us for a large batch of rolls and pastries.

Review from Samsung US
Helpful?6A3BCU707MXA13612912892
Jun 27, 2022
Reviewer name: Amateur cook
5 out of 5 stars
5 out of 5 stars review

Samsung range Great choice

[This review was collected as part of a promotion.] We’re very pleased with Samsung range specifically the oven temp. Cross checked with several temperature gauges including one industrial and pleased that oven set point temp is exact. Haven’t used all the oven features air fry, broil or WiFi yet. Waiting fir cooler weather. Only dislike is touchpad doesn’t have backlight.

Review from Samsung US
Helpful?6A3BCU707MXA13612912892
Jan 2, 2025
Reviewer name: Mophead
4 out of 5 stars
4 out of 5 stars review

Good for the money

[This review was collected as part of a promotion.] I bought this a month ago, so haven't used it much. I like the size of the oven, and the burners, altho the front burners and back burners have a strange way to set the temp. The back burner knobs are set in one direction and the front burner knobs in another direction. Hard to explain but I feel they should be consistent and all 4 knobs should be the same. I don't like not having an actual manual I can hold in my hand, they tell you to go online to read the full manual. It also takes longer than I thought to preheat.

Review from Samsung US
Helpful?6A3BCU707MXA13612912892
Jan 3, 2022
Reviewer name: Rmcsannes
5 out of 5 stars
5 out of 5 stars review

Two months and loving it!

[This review was collected as part of a promotion.] We bought this two years ago after our 15 year old Maytag bit the bullet. We're loving all of the special features, especially the built-in air fryer. We live in the boonies and lose electricity occasionally. It's great to be able to use the stovetop manually.

Review from Samsung US
Helpful?6A3BCU707MXA13612912892
Dec 27, 2024
Reviewer name: Lena Elimam
1 out of 5 stars
1 out of 5 stars review

Broke in less than 6 months, no customer support

I purchased this Samsung range on July 1st, 2024, and just a few months later, the touchscreen completely stopped responding. When I submitted a service ticket, the technician blamed the issue on a single roach allegedly found inside the pad. This is absurd since I have professional pest control in my home and take every precaution. Even if this were true, one insect shouldn’t destroy such an expensive appliance in such a short time. Clearly, this is a design flaw, as I’ve since heard from others with similar issues. Samsung needs to step up and take accountability for selling unreliable products. I’ve been forced to eat out daily because my oven is unusable. Extremely disappointed and will not purchase Samsung appliances again.

Review from Samsung US
Helpful?6A3BCU707MXA13612912892
reply from Samsung Care

Hi Lena Elimam, It must be frustrating to deal with this, especially after taking good care of your appliance. Let us help you out. I have shared the user manual link of this model below. Please visit the link and turn to page 58 for steps to take. https://downloadcenter.samsung.com/content/UM/202409/20240924150337278/O_IB_FULL_NE5000A_NE63_6511_AA_EN_MES_CFR.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1148044991 to help our team pull up your information. Leo

Oct 11, 2024
Reviewer name: derkwad
5 out of 5 stars
5 out of 5 stars review

So far so good!

[This review was collected as part of a promotion.] I'm really happy with our new smart stove. I have to admit that I was worried about it having buttons on the front at first because I have small children in the house, but the pinch and press knob function is a great safety feature that prevents my son from turning on the stove eyes and getting burnt. I also like the oven ventilation set up. My old stove got really hot in the corners when I was cooking with the oven, but Samsung Bespoke doesn't do that. I feel like the design really fits in with our kitchen. It's simple and sleek. I am very pleased that it has air fry cook mode as well because we air fry a lot in our home. Since it has the bread proofing mode I don't have to worry about the temperature in my home when I'm making bread. I can sit it in my oven in a controlled environment to proof my bread. I look forward to making many meals with it!

Review from The Insiders
Helpful?6A3BCU707MXA13612912892
Jun 30, 2025
Reviewer name: Ilhak
2 out of 5 stars
2 out of 5 stars review

Minor defects_ Check between Top side and oven

There are some minor defects. It's been two days since I purchased it. So, I'm not sure if there are any other performance issues. There is a gap between the top and the oven, and there is a bolt hole in the middle that is not fastened. I reported it to the service chat, but since I did not choose the option to have it installed by a professional ($25), they told me to call an installer. However, the installation is just connecting the power cord and plugging it into an outlet.

Review from Samsung US
Helpful?6A3BCU707MXA13612912892
reply from SEA Care

We understand your worries about the minor defects you're seeing in your new range, Ilhak. You can contact our Support Team via the link below to speak with a live representative and receive additional assistance with your unit. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please provide us with the reference number (1149804212) to help our team locate your information when you message us. Have a great day. -John