Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range forMember photos









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Great stove
[This review was collected as part of a promotion.] So far I've had this stove for about 2 months. It works really well and the flames are freaking hot. Boils water very quickly. I'm not too keen on ther right front burner. I use the front burners more than the back ones and this one is just so wide if you use a smaller pot it will burn the handles. You pretty much have to use a really wide pan if you wanna cook higher than medium heat. But it's not that bad. Still recommend this stove because some people will love this feature. It's just not my favorite.
Underwhelming, but functional
it works well, but the touch screen is faulty. it continually has to be turned off/reset to get the correct temperature in. the warming center has the dame issue. the stove top is easily scratched, and you have to use a putty knife to get stuck on items removed.
Hi Austin. Thank you for reaching out regarding your6.3 cu. ft. Smart Freestanding Electric Range with No-Preheat Air Fry & Convection electric cooktop panel not working and hard to clean. On behalf of Samsung, we apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. To help you fix this, I will be providing you with these links to guide you on the issue. Electric cooktop panel isn't responsive - Samsung. https://www.samsung.com/us/support/troubleshooting/TSG01204615/ Clean and care for your Samsung electric cooktop https://www.samsung.com/us/support/answer/ANS00060833/ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144425103 ^Camille
Awesome features.
[This review was collected as part of a promotion.] Did an upgrade in the kitchen and replaced the stove, dishwasher and microwave. All with Samsung products and they work great together. With the stove having a built-in air fryer it makes cooking a breeze.
Great electric range
[This review was collected as part of a promotion.] This is a great range! The glass top is so easy to clean its a breeze. Then the oven, yes self-cleaning but so much more. Proof you rolls or bread, yep no cold draft making you wait now. The air fryer oven feature makes great French Frys. Samsung you have made us very happy.
WOULD NOT BUY AGAIN
Nice features and pretty but impossible to keep stove top clean, you look at it and gets dirty. Alos the knobs are cheap, the lettering wears off when cleaned, they grow wobbly over time and are easily turned on by accident. Buying upgraded replacement knob is impossible due to the 3-element large eye knob being unavailable, your only choice is OEM knob from Samsung which have the issues I just spoke of. I love Samsung electronics but would never purchase appliances from them again.
Hello Vidley, Thank you for taking the time to share your thoughts about the Samsung NSE6DG8500SRAA cooktop. I can understand how the challenges with keeping the stovetop clean, the quality of the knobs, and their accidental turning could be frustrating, especially since you appreciate the other features of the appliance. For help with cleaning, the section "Care and Cleaning of the Glass Cooktop" in your manual provides useful tips to help minimize smudges and maintain a clean surface. You can find this information starting on page 52. Regarding the knob durability and availability of upgraded options, To check the availability and compatibility of replacement knobs, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Here is a link to your manual for further details: [Samsung NSE6DG8500SRAA Manual] https://downloadcenter.samsung.com/content/UM/202409/20240902202929257/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147618583) to help our team gather your information. Have a great day. ^Charles
Love it!!
[This review was collected as part of a promotion.] I absolutely love my new Samsung Bespoke range! Life is a lot more convenient being able to control your oven from your cell phone. I love that I can preheat the oven for my bed. I also really enjoy all the features it has as far as cooking goes. We can get rid of our air fryer now that the stove can be an air fryer as well! Same thing goes for our food dehydrator. So this one appliance is now replacing at least three other appliances which I love!
Awesome
[This review was collected as part of a promotion.] We got this because our last stove, an LG, the oven part broke and they couldn't fix it even after 2 times and then we got no answer from them anymore....we were blown off by them. This one works way better than the lg and we should have just stayed with Samsung to begin with.
Could have been better
[This review was collected as part of a promotion.] Love the way it cooks, but…hate the instructions (it’s easier to set from my phone) AND the fact that it’s advertised as including an air fryer but does not include the air fryer pan, and the pan is on back order seriously makes this one annoying item.
Greetings, How you feel about the range is understandable. Let's get this taken care of, Changma. The air fry tray should've been included upon purchasing this range model. We would love to speak to you directly to discuss this further for better assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146333281, to help our team pull up your information. Have a great day! ^Chrystel
Couldn't Be More Satisfied
[This review was collected as part of a promotion.] Time to post reviews for the new Samsung range we took delivery of last week! I decided to christen the oven with a fresh batch of buttermilk biscuits that came out perfect! Last night I made some Korean ramen, with HOT black bean sauce, & the rapid boil worked amazingly fast. The cooktop is amazingly easy to keep clean, looks beautiful, & heats up quickly. Much better than my older model. It's a convection oven with air-fry, roast, dehydrate, & bread proof settings, & I can operate the settings via wifi without leaving my living room. I'll DEFINITELY be utilizing each of the different settings for all sorts of yummy things. I didn't know there was a dehydrator option, so I'm extra curious about that for sure. The only con so far is that I do have to purchase the air fry basket thingy for it separately, & didn't realize it until we got it, but I'm not mad about it at all. I've been enjoying my new range all week, & will enjoy it for years to come!
Those biscuits look tasty! Thank you for sharing this with us. ^Pat
So-so!
[This review was collected as part of a promotion.] Some nice features overall but I don't like the burners going on and off at full power to maintain the selected temperature rather than regulating the temp with a smaller but continuous amount of current.
We understand that the burner's feature isn't up to your standards. We wish to aid you with your unit, Deacon. I have shared the manual to learn more information on why the heating elements cycle ON and OFF. Kindly turn to page 23 and read under "About the radiant surface elements," including the "NOTE" for further details. User manual: https://downloadcenter.samsung.com/content/UM/202212/20221230142421957/NE63A6511_AA_01_EN_MES_CFR.pdf Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146314181, to help our team pull up your information. Have a great day! ^Chrystel