I rented a house in Airbnb which had this stove. When the heating element was on, it caught a piece of aluminum foil that was on it. The foil melted on the glass part of the stove. I thought I would just be able to peel it off once the stove cooled off, but when I started peeling the aluminum foil, parts of the glass started coming off!!! I can't even understand how this could happen, or what kind of glass is used that it make it get ruined so easily. To make a long story short, I had to buy the owner of the apartment a new range, because of this piece of aluminum foil.

I bought this few month ago and the cooktop colour is already fading/ turning white. We have been religiously cleaning the cooktop with the products recommended by Samsung and even then the product is satisfying. Our old cooktop lasted for 15 years and still in best condition. Costco advised to speak to the Samsung department and they will definitely do something about it. However once a product is purchased forget about Samsung service because they only care about selling and afterwards their reputation does not matter to them. I won't be recommending it to my friends or family at all. Their customer service agent said that this is cosmetics default so they will not do anything. Additional our left side of the stove doesn't produce good heating and turns off on its own after we turn it on, so even that is apparently "cosmetic issue". Well done. Never again

[This review was collected as part of a promotion.] This is an excellent electric range. I could do all my cooking just using one range. The air fryer amazes me I don't have to use oil when frying. I do not have to worry about switching it off or on I could just do that using the smart things app on my phone. The features are amazing from cooking ,frying,baking and broiling. And even cleaning the range. A wonderful experience for me.

when pressing the buttons to turn various features on/off, they quit working. sometimes this means we cannot enter a temp for the oven, can't change the temp of the warming burner, etc. we try to press them and they do not work, so sometimes can't even use the stove. it is brand new.

[This review was collected as part of a promotion.] We purchased this range after a long period of research and looking at different options. We wanted to switch from a gas stove in our new home back to electric, which we were used to from our previous house. Most important for us was a clean and easy to clean look, which this model offers. We have been trying it out for three weeks now and love it. Installation and setup was easy and intuitive, including the connection to WiFi, though I am not sure we will ever use this feature. But it works, and I get alerts on my phone and watch when the oven has reached temperature, for example. The air fry option seems to work well and we have been able to heat up food just as quickly and good as in a small tabletop air fryer we had been using before. The oven is huge, with plenty of room for even large dishes. The cooktop works very well too, and we especially like the selectable element size for two of the larger plates. Makes it easy and more energy efficient to use different size pots and pans. The unit is also surprisingly quiet, compared to what we had before. We are happy with our purchase and hope to enjoy it a long time.

[This review was collected as part of a promotion.] After going nearly two years without a working full size range I was beyond happy to finally have a new range. After purchasing a Samsung refrigerator two months earlier we made the decision to stay within the brand and purchase a range as well. I was a bit worried about switching from a basic range to one with so many features but I love it. Everything is so easy to use and having the warming center on the stovetop along with the air fryer feature makes cooking for a family of six much easier. The one downfall is the small storage space in the bottom drawer but everything lease more than makes up for it!

for The past decade and half , i was one the most loyal Samsung customer , from several top of line cell phone , four or five TVs , a mediocre refrigerator * that is so badly insulated that all the ice in the ice maker stick together and hard to dispense , and finally the very worst of ELECTRIC RANGE , that i ever owned, I’m seventy five years old. A simple 8.5” pot of water gives you a heart attack to boil !!!!! You put the pot on the element and turn the knob to the high HOT position , the element turns red and just few seconds later turns off and on and off and on and off and on and off and on till you heart gave up and you drop dead , the most ridiculous set up ever , not only water but everything else that you try to cook,the top glass in not of premium quality , is very thin and scratches easily, unfortunately i bought this bad item Jan of last years , my 15 years old Range was a 1000 percent better than this new waste of money . Complained numerous times to no result , I AM NOT SAMSUNG loyal customer no more .

[This review was collected as part of a promotion.] I love my new electric stove. Stoves have really come a long ways. It has wi fi and you can check the temperature and timer from your living room and it tells you when your food is almost done and how many minutes you have left. The glass top stove is very easy to keep clean which is why I wanted it. All so a very big oven!

(This review was collected as part of a promotion.) Looks very good and stylish. It’s very easy to use. It goes along with my kitchen design. Very useful. Also, I didn’t have to buy a separate air fryer as it was included. Very happy with the purchase.

I just bought the 30 in. 5 Element Freestanding Electric Range in Stainless Steel with Air Fry, Convection, Dehydrator Oven Cooking Model#: NE63A6511SS Sku#: 1006227823 Very happy with the product but in fortunately the front door glass broke today. Any place or way I can replace it?