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Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range for
Samsung 6.3 cu. ft. Freestanding Electric Range
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4.5 out of 5 stars
stars
2,327 ratings2,312 reviews
  1. 5 stars73% (1,700)
  2. 4 stars16% (361)
  3. 3 stars4% (93)
  4. 2 stars2% (51)
  5. 1 star5% (122)

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Showing 341-350 of 2,312 reviews
Jul 31, 2024
Delia
1 out of 5 stars review

Worse investment

I've used the oven a handful of times and since last month we can't operate it. It turns off by itself while preheating, it looks by itself and buttons are being clicked by itself aswell.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
reply from SEA CARE

Hearing about your range-related experiences must've been difficult. We're always available to help, Delia. To help rectify the range by turning it off while in use, please visit the link below for its diagnosis. Samsung range, oven or cooktop will not turn on or stay on: https://www.samsung.com/us/support/troubleshooting/TSG01001952/ I have shared the manual for instructions on activating the oven lock feature to prevent accidental touches from the control panel. Please visit page 30. User manual: https://downloadcenter.samsung.com/content/UM/202405/20240517165152446/01._DG68-01339A-07_NX60A6511SS_AA_EN.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147395894, to help our team pull up your information. Have a great day! ^Chrystel

Dec 8, 2024
Hopeful
1 out of 5 stars review

Can't fix it

[This review was collected as part of a promotion.] I bought my stove 2 year ago and suddenly the display panel turned off a the oven stopped working. They've come 2 times to fix it but the couldn't. Hopefully the third is the good one.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
reply from Samsung Care

Hello, We understand how it feels to have an oven that stopped working. We suggest contacting us via the options below to speak with a live representative for further assistance should you need to follow up on the repair. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Thank you. -Angelica

Oct 28, 2025
John
5 out of 5 stars review

Water and ice

[This review was collected as part of a promotion.] We have loved the fridge especially the beverage station. Having filtered water and ice available is great.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
Jul 13, 2021
Allen313
5 out of 5 stars review

Excellent Gas Range

[This review was collected as part of a promotion.] I recently had my gas range installed and I'm totally in love with it. I previously had a electric range and I hated it. The features are amazing and I truly enjoy cooking and baking in it.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
Jun 28, 2023
Nearswisky
2 out of 5 stars review

Flame thrower stove top

Finger print resistant is a joke. Some how cooking in the stove causes stainless to discolor. Only can use burners from med to low settings . High will burn faster then it can cook.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
reply from Samsung Care

Good day, Let us help with your Samsung range. Here is the link to your unit's user manual. See pages 18-19 for the suggested cookware to use when cooking, page 36 about maintaining the stainless steel surface, and page 45 for recommended actions when the burner does not cook evenly. https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1145972723) to help our team pull up your information when you message us. Thank you. -Angelica

Jul 29, 2022
SusieQ
5 out of 5 stars review

Smart purchase!

[This review was collected as part of a promotion.] I bought this range to replace the one I had that was no longer working. I am so happy that I bought this range. It does so many things! It is an air fryer, a convection oven, it plays a tune to alert when the oven is pre-heated to temperature and when the timer is done. It has a griddle.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
Jan 29, 2024
JANS
4 out of 5 stars review

NICE FEATURES

[This review was collected as part of a promotion.] THIS IS THE 2ND SAMSUNG STOVE I BOUGHT. I LOVE THE STOVE, HOWEVER, MUCH LIKE THE OTHER ONE I HAD. THE GLASS TOP SCRATCHES VERY EASILY. AS FAR AS I'M CONCERNED, THAT IS THE ONLY DRAWBACK TO THIS AWESOME STOVE.. JUST BE VERY CAREFUL. MAKE SURE ALL PANS ARE SMOOTH ON THE BOTTOM. OR IT WILL SCRATCH

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
Jul 23, 2024
Drickt
5 out of 5 stars review

Happy shopper...

[This review was collected as part of a promotion.] I've had my new stove a few months now. I absolutely love it. Everything that was described works from the sizes of the cooking elements, to the convection oven. This is a new house and the stove that was here wasn't the greatest. It didn't heat very quickly. There wasn't enough cooking space on top or in the oven. I can now use all my cookware.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
Sep 19, 2023
Luv2cook
2 out of 5 stars review

Digital Issues

[This review was collected as part of a promotion.] Purchased this a year ago and there seems to be many issues with it. The air fry option and oven option, when I turn it on, will only allow the number 3 to be entered. So I have to set the temperature for 333 degrees, cancel the temperature and restart to get it to the correct temperature. Also, the SmartThings application has trouble communicating with the device. It works, it’s just not seamless.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892
reply from SEA Care

Hi there, We completely understand what you're dealing with, and we'd love to help you with this. Functions that can be operated from the SmartThings app may not work smoothly if communication condition becomes poor or the product is installed in a place with a weak Wi-Fi signal. We suggest browsing through the guide below for details to help you with the control panel from not responding. Other buttons won't respond: https://www.samsung.com/us/support/troubleshooting/TSG01110126/ Should you need further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146319500, to help our team pull up your information. Have a great day! ^Chrystel

Dec 11, 2022
Garden
4 out of 5 stars review

Good buy

[This review was collected as part of a promotion.] It’s now been a little over two weeks since I bought this unit. I’ve made use of some of the features with success, but haven’t had a chance to use others. I wish I had known about the oven being smokey with the first usage. I do wish that the air fryer basket had come with the unit rather than having to order it separately. I also wish that a paper manual had come with the unit. It is so hard to look up info on your phone until you have used that function a few times. I wish the warming drawer were deeper as on my previous model. Even with all these findings, I feel it was a good buy.

Review from Samsung US
Helpful?56VCOHKZ8Q9L13612912892