Customer reviews for Samsung 6.3 cu. ft. Freestanding Electric Range forMember photos









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Great Features
[This review was collected as part of a promotion.] Great value for variety of features. Easy to clean. The preheat musical alarm helpful. The clock and temperature display smart and bright, the control knobs are precise when changing settings, love the control panel clean/crisp look, appreciate different settings ie air fry, dehydrate, etc. griddle, grates easily removed for cleaning
It's smart!
[This review was collected as part of a promotion.] I bought this a month ago and am very satisfied with it. The Wi-Fi-connected function is very helpful for checking whether it is on or off and monitoring when someone uses it. It also has an air fryer function, which I really like. I appreciate its additional warming induction feature as well. However, cleaning the top is not easy. The material of the body beneath the top is very light aluminum, which I don't like. Overall, I recommend this to everyone!
Modern, in love with our new range!
[This review was collected as part of a promotion.] The Samsung range is such a great cooking appliances. I love to cook on it, make some breakfast on the griddle feature. The stainless steel is such a beauty, easy to clean. Have used my oven quiet more than usual, Love the dark blue color in the inside of oven. It has so much room. Also love that I am able to control with my smart phone. Which my range is a smart appliances , it heats up fast, love that, can’t forget about the air fryer. The griddle is so good. I can make pancakes and some scrambled eggs without worrying about it sticking to it. The different size burner is amazing because I always use different size pans! Love the app as well. I can manage my range. I am so impressed works so great! I recommend it ! Have had family members ask me where did I find such a smart/modern range.
Your new range looks amazing. The Air Fryer Tray is really popular now. ^Pat
Most Amazing Range Ever
[This review was collected as part of a promotion.] This is most amazing range! The oven has so many different options for preparing meals, baking bread and even dehydrating snacks. I love the air fryer feature for making meals that are easy and healthy for us. The app on my phone provides awesome recipes and tips as well.
Love it!
[This review was collected as part of a promotion.] This range is so beautiful! I love being able to lock the door especially with having littles around and I also love that the nobs lock as well. I think the app is a very cool feature since I can control the oven directly from my phone. I love having the air fry option for when I have to cook a larger quantity and can’t use my small one. I also love how many different options and settings there are!
Disappointed
surface scratches easily. most of my pots don't fit the range burner sizes, too big or too small. when the dual burners are on, the heat extends outside the ring i want to use. if i use the two front burners at the same time and oil splatters it hits another hot surface. caused a permanent splatter that i cannot remove.
Hello FRei, Thank you for reaching out. We appreciate you informing us that the surface scratch easily, and most of your pots don't fit the burner sizes on your Samsung range. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look into this for you. Attached is a link to our warranty page to learn more about the product's warranty coverage for reference. https://www.samsung.com/us/support/service/warranty/NE63A6511SS/AA You may check pages 43-52 of the user manual to learn more about maintaining your appliance and page 26-27 for a guide on choosing proper cookware. https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf I've also included a helpful link containing information about the best cookware on your Samsung cooktop. https://www.samsung.com/us/support/answer/ANS00045483/ Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144583264 -Angelica
Permanent damage - lack of suitable labels
we bought a new samsung smartthings range appliance just over a month ago. there is no note or label on the product advising not to use aluminum foil in the oven. the foil melted to the bottom of the oven and apparently fused with the oven bottom. the only solution offered by samsung was for us to buy a new range - even though it’s a clear design feature that was not advertised, easily avoidable, and ruined the oven. we would appreciate it if samsung took responsibility towards its customers.
Dear Samsung Client, To better assist you with this issue, please contact the Samsung customer service department at Customer Care: 1-800-726-7864 (1-800-SAMSUNG). They can either answer your question or transfer you to your local store to answer your specific concern. ^Rainly
WOULD NOT BUY AGAIN
Nice features and pretty but impossible to keep stove top clean, you look at it and gets dirty. Alos the knobs are cheap, the lettering wears off when cleaned, they grow wobbly over time and are easily turned on by accident. Buying upgraded replacement knob is impossible due to the 3-element large eye knob being unavailable, your only choice is OEM knob from Samsung which have the issues I just spoke of. I love Samsung electronics but would never purchase appliances from them again.
Hello Vidley, Thank you for taking the time to share your thoughts about the Samsung NSE6DG8500SRAA cooktop. I can understand how the challenges with keeping the stovetop clean, the quality of the knobs, and their accidental turning could be frustrating, especially since you appreciate the other features of the appliance. For help with cleaning, the section "Care and Cleaning of the Glass Cooktop" in your manual provides useful tips to help minimize smudges and maintain a clean surface. You can find this information starting on page 52. Regarding the knob durability and availability of upgraded options, To check the availability and compatibility of replacement knobs, you can contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories. Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 a.m. – 6:30 p.m. EST, Monday – Friday. Here is a link to your manual for further details: [Samsung NSE6DG8500SRAA Manual] https://downloadcenter.samsung.com/content/UM/202409/20240902202929257/O_01._IB_FULL_NE9100D_NSE6DG8500_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1147618583) to help our team gather your information. Have a great day. ^Charles
Love my Samsung Range!
[This review was collected as part of a promotion.] I am not a good cook and so I don't really like it. But, this range makes me want to improve and cook more! Firts of all, it is sleek and beautiful. I love the look of the raised grating. And I finally have a griddle for pancakes~yay! What we really loved is the airfry feature. We did chicken fingers and they turned out wonderfully. Usually on the countertop fryer, it takes forever. But this is nice an roomy and prepared them so well. I also baked a cake for a kids party and it didn't have any weird under baked parts and it was a hit. And i know that wasn't because of my skills. It's because of my Samsung Range. Thank you, Samsung, you make another high quality product that I will recommend to everyone!
That is so awesome to hear! We really hope you get a passion for cooking. Thank you for sharing this with us! ^Pat
This stove made me a better cook
[This review was collected as part of a promotion.] This stove has different burners for different speeds of cooking. One eye has a double burner. You can cook for faster dishes. The only thing is that the buttons are sensitive when wiping so be careful with that. Only then that I can’t wait to cook a full meal for the holidays