We acknowledge you telling us about your refrigerator, Gouri Matta. Get your fridge to perform its best by following the recommended links below. Most information codes on a range can be cleared with a reset. However, some error codes may require additional steps to get the problem solved. Samsung range or wall oven error codes: https://www.samsung.com/us/support/troubleshooting/TSG01001948/ You may also watch this video about "How to fix range and microwave problems": https://www.youtube.com/watch?v=N064z8CQ8XA To learn more about the "C-F2" information code, kindly turn to page 50 of the model's user manual for reference: https://downloadcenter.samsung.com/content/UM/202207/20220713103218465/NX60A6511SS_AA_DG68-01339A-03_EN_MES_CFR_220712.pdf Should you require further assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145678792, to help our team pull up your information. Have a great day! ^Chrystel

Hello there, We understand how you feel about the quality of the range not meeting your expectations. We want to speak with you directly to discuss your overall impressions of this experience, review available repair options, and address any other concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150615541, to help our team locate your information when you message us. Have a great day. -John

I'm sorry to hear this about the control not working. thank you for bringing this to our attention. Your opinion matters to us! If you would like to have service to resolve this issue, please contact us by using the information below. ^Pat\ 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
 Use this ticket number: 1143820660

A reliable range is important in preparing meals, diamond. Let's get the information you need to ensure the range operates properly. The link below will help you address the range and ensure the control panel operates normally. Learn more by checking the hyperlinks. Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven: https://www.samsung.com/us/support/troubleshoot/TSG10002418/ Should you need more assistance with the range, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1148186519) to help our team pull up your information when you message us. Have a great day, -Ernest-