Alexa, we're very sorry you had this experience. Please know that your health and safety are the most important things we think about. Our products are rigorously tested to be safe when used as directed. Please give us a call when you get a moment at 800-308-3279, so we can help further.

Thank you, Cedric, for sharing your thoughts regarding your recent Febreze Professional Sanitizing Fabric Refresher Refill. We encourage you to contact our P&G Professionals Customer Service team, as they're the group that can help you with this. Their number is 1 (800) 332-7787, and they're answering calls Mondays through Fridays, from 9 AM to 6 PM, EST.

Thank you, for sharing your thoughts regarding your recently purchased 1 gallon bottle of Febreze Professional Sanitizing Fabric Refresher Refill. Because this product is a part of our P&G Professional Line, we want to encourage you to give our customer service team, dedicated to helping our consumers who've purchased these goods, a call. They're here Mondays through Fridays, from 9 AM to 6 PM, EST. Their number is 1 (800) 332-7787.