Customer reviews for Manhattan Top-Grain Leather 3-Piece Reclining Sofa Set, Assorted Colors

Customer reviews for Manhattan Top-Grain Leather 3-Piece Reclining Sofa Set, Assorted Colors for

Manhattan Top-Grain Leather 3-Piece Reclining Sofa Set, Assorted Colors

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4 out of 5 stars

stars287 ratings193 reviews

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Showing 181-190 of 193 reviews

Sep 26, 2017

Don

3 out of 5 stars review

Love the set, but Sam's customer service was poor

I love the set! All the pieces are very comfortable and seem to be of excellent quality. My set arrived with a small tear in the side. The delivery team stated it happened "at the warehouse". I contacted Sam's customer service and they told me I could buy a repair kit from somewhere on-line :(. I would think you would receive better service than this from a business you are a member of.

Helpful?

reply from Abbyson Living

Hello! Thank you for your interest in Abbyson, Makers of the Living Experience. We apologize for this inconvenient experience. Please reach out to our customer service team at (888) 406-0838 or via email: samsclub@abbysonliving.com and provide your order#. An Abbyson customer service representative will respond to your inquiry immediately. Sincerely, Kaitlyn

Dec 13, 2022

Georges Tatchim

5 out of 5 stars review

Like the couches

Delivered as scheduled and on-time. Technicians were respectful and quick. They got it done in about 30 minutes. I had a party at 3pm and I was worry they won't make it on time but delivery and setup were done by 12pm. The color looks black but I like it with my black rug. Another great thing was the discount. I am so happy I have saved that much to get such couches.

Helpful?

reply from Supplier Response

We love to hear this! So happy to hear everything worked out just in time for the party. We take pride in producing high-quality products for a great value! We are happy to hear you are pleased with your new reclining set. - The Abbyson Team

Jul 27, 2021

Brandon W

2 out of 5 stars review

Quality seems decent but bad color

Just delivered 2 of my 3 pieces quality seems decent and leather quality feels good. My main concern is a question of color. It is not grey as pictured online. Kind of a dark grey brown. Trying hard to like the color but it is pretty ugly. Really wish it was lighter true grey like the website. Contemplating returning but not sure how that works with the white glove delivery..

Helpful?

reply from Abbyson Living

Hello, this is unusual to hear. This is a beautiful set and color in person during inspections. We do suggest a brighter blub, as in the dark warm light can bring out brown tones. It is an earthy grey, not not brown. If we can assist, you can reach us at samsclub@abbysonliving.com

Mar 18, 2017

2 out of 5 stars review

Verified Purchase

Seating area too small

Helpful?

reply from Abbyson Living

Hello! Thank you for your interest in Abbyson, Makers of the Living Experience. We are currently working to improve the size. Please feel free to reach out to our customer service team for any additional questions or concerns, and an Abbyson team member will assist. 805-465-5500. Sincerely, Sabrina

Jul 7, 2023

Sree

5 out of 5 stars review

Great Product

Great couch set! Owning for the last 5 years and still in excellent condition.

Helpful?

reply from Abbyson Living

We're thrilled to hear you've enjoyed the Manhattan 3-Piece Reclining Set for the last 5 years! Thank you for taking the time to write a review and leave feedback. - The Abbyson Team

May 2, 2023

saif

2 out of 5 stars review

dark brown is really Black

I just received the furniture today. The furniture is black, not dark brown. I am not happy with a Furniture.

Helpful?

reply from Abbyson Living

Hi Saif. We are sorry to hear you are not pleased with the color. Please contact our dedicated Customer Experience team at 844-600-0800 with your order number so we can further assist you. - The Abbyson Team

Sep 11, 2021

Kim

2 out of 5 stars review

Well made but much darker in color.

What happens if you don’t like how dark it is? Just received last night. Way different in color than picture. zipper on left arm of large sofa came in broken and noted on acceptance teceipt

Helpful?

reply from Supplier Response

Oh, its is beautiful in person, it could be your lighting, but please reach out to us with any concerns, email: samsclub@abbysonliving.com - The Abbyson Team

Jan 8, 2020

normlawr

3 out of 5 stars review

Couch and Chair Ok - Recliner, not Comfy.

Got this today, and perhaps I need to wait for it to break in? Anyway, the couch and love seat seem fine, but for some reason the recliner is probably the most uncomfortable I've ever had. Probably the hazards of ordering online because now to return the recliner, we have to return it all. Wife is happy though so isn't that what makes it worth it?

Helpful?

reply from Supplier Response

Hello, yes please give it time. These items are made to be comfortable AND durable. Furniture does tend to soften. We would like to see how you are enjoying it a month from now! It is a great set and a great value. Hope this helps! Thanks for your thoughts.

Nov 29, 2022

Wes

5 out of 5 stars review

Very high quality

These are very high quality, very thick leather. Beyond my expectations for sure. The gray is like a grayish, very dark tan. Extremely nice!

Helpful?

reply from Supplier Response

Hi Wes! Thank you for the review. We are happy to hear that the Manhattan Set is exceeding your expectations. We hope you choose to shop Abbyson again in the future. - The Abbyson Team

May 10, 2023

Chefyh

3 out of 5 stars review

I wish I'd read the reviews before I ordered

First of all, it's black, not dark brown. While it sit comfortably enough, my long tall family is not going to find it comfortable at all. Wondering if I will be able to send it back....

Helpful?

reply from Abbyson Living

We are sorry to hear this. Please contact our Customer Experience Team to further assist at samsclub@abbysonliving.com. We are happy to help! - The Abbyson Team