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Customer reviews for Manhattan Top-Grain Leather 3-Piece Reclining Sofa Set, Assorted Colors for
Manhattan Top-Grain Leather 3-Piece Reclining Sofa Set, Assorted Colors

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Showing 151-160 of 193 reviews
Apr 6, 2019
Shopper
1 out of 5 stars review

Bad quality

It is the worst quality sofa we purchased. In first 2 months one of the recliner stopped working. The sofa discoloration started within 4 -5 months and and in a year it is really bad condition. As it has discoloration patches all over the sofa. It looks like a 20 year old sofa. Our another sofa which is like 13 years old and still looks better than this one. One more thing the color is much darker than what you see in the pics. It is like black brown color. Stay away from this living room set,

Helpful?76WWMG4NN6F913612862502
reply from Supplier Response

We take pride in producing high-quality products. This item features thick, high-quality fabric, a sturdy frame and high-density foam cushions. The item is beautiful in person and will hold up with normal use. We do try to ensure the color is as accurate as possible, though individual screens do tend to vary. For further questions, you can reach out to our customer service department at 888-406-0838 or via email to samsclub@abbysonliving.com. – The Abbyson Team

Mar 20, 2023
Black not Brown
1 out of 5 stars review

Jury Still Out! Ordered Brown, arrived as Black

Ordered the Manhattan set and it came in labeled as Braylen, Abbeyson Brand. Called the phone number and they stated it is dark black. This was never stocked in the local store and I had previously had great luck buying sight unseen. Not today. Called Sam's and opened a case, WE SEE! Giving 1 Stars today but will update IF/When resolved. Got an email today advertising the same Manhattan Set & Color I ordered. Buyer Beware on color if you choose brown! Appears to be real nice set, just Black and not Brown! Chair in picture was previously purchased at Sam's as Brown, expecting the same.

Helpful?76WWMG4NN6F913612862502
reply from Abbyson Living

Hi there, We apologize for the inconvenience. Please feel free to contact our Customer Experience team with your order number and photos so that we can confirm you received the brown set at samsclub@abbysonliving.com - The Abbyson Team

Sep 7, 2020
Clary
1 out of 5 stars review

Extremely disappointed / Terrible Defective Set

Extremely disappointed the love seat has a terrible defect from whoever manufactured this, who actually knowing is bent they decided to have this product out for sale in the market, there is no control quality, the right seat is practically bent which means that is difficult to close to the point that you have push it against the wall to close the foot rest. I do not recommended this set or this company to no one who is looking to purchase a set mainly because this is a $2000 and you expect higher quality. I demand a solution to these issue Sams Club, this is not fair for a consumer for so many years of membership.

Helpful?76WWMG4NN6F913612862502
reply from Supplier Response

Hi Clary! We're so sorry to hear that you're having problems with your new living room set. Please reach out to our team at samsclub@abbysonlviing.com to schedule a time where a technician can come out and take a look. We hope this helps so you can start enjoying your new furniture! <br />-The Abbyson Team

Aug 13, 2020
Josh1
1 out of 5 stars review

Verified Purchase

Damaged on Arrival

Item came damaged due to fork lift with very large hole through the side of the couch two weeks ago. Still trying to get in contact with appropriate person through Sams to resolve the issue. Currently sitting without furniture and down a couple grand.

Helpful?76WWMG4NN6F913612862502
reply from Abbyson Living

Hello and thank you for reaching out. It&#39;s unfortunate to hear that this was damaged during delivery. The manufacturer does not manage the carrier, Sams club handles this so please reach out to samsclub&#64;abbysonliving.com for assistance on this. We hope the Manhattan set itself is enjoyable! <br />-The Abbyson Team

Jan 3, 2023
tasham
1 out of 5 stars review

Not made well at all, warranty is awful

We purchased this set in late 2021, leather is already fading, easily scratched and mechanical not very well put together. We did also purchase the warranty; nothing is covered except the issues with the mechanics. I understand the scratches as my puppy did do that but for the leather to be fading and the mechanic issues, do not add up.

Helpful?76WWMG4NN6F913612862502
reply from Supplier Response

Hi there! We are sorry to hear about the issues you are experiencing! If you purchased an additional warranty through Sam&#39;s Club, Sam&#39;s Club will be happy to work with you regarding solutions. - The Abbyson Team

Sep 30, 2019
Bitty
1 out of 5 stars review

Terrible...so disappointed

I bought this set...it was beautiful in the pictures and what I received 4 weeks later was horrible. I don’t know why Sam’s Club allowed something damaged to leave their warehouse. I have purchased from Sam’s Club many times and have had great results but this was a disappointment

Helpful?76WWMG4NN6F913612862502
reply from Supplier Response

Thank you for reaching out regarding this concern, this is likely a quick fix. We would like to get this resolved as soon as possible. Please reach out to our customer service team at (888) 406-0838 or via email: samsclub@abbysonliving.com and provide your order number. - The Abbyson Team

Sep 2, 2016
Cathy W
5 out of 5 stars review

We just got this set last week and we absolutely love it. It's very comfortable the foam stuffing appears to be of very high quality and of course so does the leather, it's very sturdy and all the mechanisms work very smoothly. I do wish the separate recliner had the option of a rocking feature.

Helpful?76WWMG4NN6F913612862502
reply from Supplier Response

Thank you for your purchase of Abbyson Living’s exclusive home furnishings. We are delighted to hear this collection is to your satisfaction and we appreciate you sharing the good news! We are committed to providing luxurious comfort, elegant styling and timeless durability. We hope you’ll continue to furnish your home with Abbyson Living’s designs.

Sep 20, 2020
Dave
1 out of 5 stars review

If over 5' tall this recliner is useless

I bought from Sam's Club the 3 pc Manhattan set. I received the Braylen 3pc set. Don't know what the difference is. The sofa and love seat are acceptable since there are only two in our household and won't be reclining that often. The quality seems fine also. If Abbyson won't let me switch recliner even if I have to pay more for another one, then the recliner will go to Goodwill as it is useless. I am only 5'10" and my legs hang off from the calf down which is very uncomfortable. Also once I recline there is no way to get recliner to lock back into chair position. If I try to lean forward to get leg rest back to locked position the whole chair tips forward.

Helpful?76WWMG4NN6F913612862502
reply from Abbyson Living

Hello and thank you for reaching out. You did in fact receive the Manhattan, the SKU is correct, boxes and labels can vary. Hopefully this clears up any confusion! Please feel free to reach out to us if we can be of any assistance at samsclub@abbysonliving.com. We're standing by to assist.

Sep 23, 2021
B12732
5 out of 5 stars review

Verified Purchase

So much for so little!

Best value and appearance!

Helpful?76WWMG4NN6F913612862502
reply from Supplier Response

We love to hear that! Thank you for sharing. - The Abbyson Team

Jan 1, 2020
THERESE
5 out of 5 stars review

Verified Purchase

Leather 3-piece living room set

love my recent purchase was Sam's Club the three piece leather living room set. Beautiful.!

Helpful?76WWMG4NN6F913612862502
reply from Supplier Response

Great news! We are so happy to hear this, thank you for sharing! - The Abbyson team