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Customer reviews for Member's Mark Asher Modern Leather Chair, Assorted Colors for
Member's Mark Asher Modern Leather Chair, Assorted Colors
4.1 out of 5 stars
stars
57 ratings32 reviews
  1. 5 stars61% (35)
  2. 4 stars14% (8)
  3. 3 stars4% (2)
  4. 2 stars11% (6)
  5. 1 star11% (6)

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Showing 11-20 of 32 reviews
Dec 12, 2022
Reviewer name: Morgan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Love!!

These chairs are IT!! They are so comfortable and the leather is so nice!!! Would definitely buy again!

Helpful?5XEY4Z3OUYSM13612812207
reply from Member's Mark

We're thrilled you love the chair, Morgan! Thank you for the excellent review!

Oct 9, 2023
Reviewer name: Jane Arabie
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

This Chair!

This chair!!! So comfortable and stylish. Looks great in my living room!

Helpful?5XEY4Z3OUYSM13612812207
Mar 12, 2023
Reviewer name: ajwilli78
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Wide and Comfortable

This is a very comfortable, handsome chair. I was searching for wide seat chair to do cross stitch in. It gives me plenty of arm room. The color is warm and cozy.

Helpful?5XEY4Z3OUYSM13612812207
reply from Member's Mark

We're so glad you are enjoying the chair, ajwilli78! Thanks for the great review!

Jan 17, 2023
Reviewer name: LWat
2 out of 5 stars
2 out of 5 stars review

Arm cushions damaged

I want to love these chairs - the design, the price, the leather/color - but I should've listened to the other reviews. I bought 2 of these chairs and unfortunately the arm cushions are damaged on both. The way they stuff these into the boxes damages the arms and they look nothing like the photos. With the crushed cushions they appear sloppy. I took out the stuffing and the actual cushion itself is damaged beyond repair. I have reached out to customer service twice via email and have not received a response so unfortunately I will be returning.

Helpful?5XEY4Z3OUYSM13612812207
reply from Member's Mark

We apologize for this happening, LWat, and appreciate you using the Member's Mark 100% Satisfaction Guarantee.

May 1, 2024
Reviewer name: Cindy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful!

Love these chairs! I ordered two of these and we love them. I have them in our living room to accompany a beige sectional. I was looking h the or the camel color and these are spot on. Arrived in just a few days. Easy to put together! And wow! So comfortable.

Helpful?5XEY4Z3OUYSM13612812207
reply from Member's Mark Team

Cindy, it sounds like the Member's Mark Asher Leather Chairs have made a fantastic addition to your living room. We're so pleased to hear that they match perfectly with your decor and that you found them comfortable and easy to assemble. Enjoy your new chairs!

Apr 16, 2023
Reviewer name: svander
3 out of 5 stars
3 out of 5 stars review

Great chairs with bad packaging

These chairs are very nice but were poorly packaged: we bought two chairs and all four side cushions arrived with smashed in front corners. Every other corner is perfect, so there is no reason for all of these corners to be ruined. After a month they are still like this. I called customer service and they had not resolution and said they would call me back. They never did.

Helpful?5XEY4Z3OUYSM13612812207
reply from Member's Mark

We are sorry to learn about this, svander. Please reach out to Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Nov 23, 2022
Reviewer name: Homer
5 out of 5 stars
5 out of 5 stars review

Half the Price of Other Chairs

It is tough buying furniture, particularly when you live in a rural area and you are unable to return it to a store. We drove 180 miles to try furniture at a store before we purchased it. In this case, our local SamsClub is only about 12 miles away. So we knew if we bought the chair there we could return it, if it turned out we needed to do so. This chair arrived right on schedule, however the shipper never phoned to advise us when they would deliver. It was left under the a second story deck in dripping water. That is another story for later. Upon arriving home, I quickly unboxed it and it had been wrapped in plastic, something the shipper would not have known. 16 screws was all that was needed to attach legs to the bottom. The cushions are very comfortable, I mean they are soft and supple, in addition the side and back pillows are the same. What a stroke of luck I had with this purchase. This chair is extremely comfortable and I would like to get another. Currently waiting on PotteryBarn to deliver other furniture which has been about 5 months now. Let's see, SamsClub, 7 days, PB, 5 months. Extremely comfortable chair and returnable, the choice is clear. Nice job Sam!

Helpful?5XEY4Z3OUYSM13612812207
reply from Member's Mark

We are happy to hear that the Asher Chair worked out, Homer! Thank you for the feedback on your delivery.

Nov 17, 2022
Reviewer name: ModernMama
3 out of 5 stars
3 out of 5 stars review

cushion came damaged

Loved it until I assembled it and the cushion was completely crushed in the box. So badly that now there's an empty portion right at the front in a very visible area of the cushion. Looks ridiculous and I can't reverse or switch cushions. I'd give it 5 stars if samsclub sent me new filling. I bought 2 of these chairs so I will update if the other one is poorly packed when I assemble that one.

Helpful?5XEY4Z3OUYSM13612812207
reply from Member's Mark

We apologize for this happening! We would like to help and make this right. Please contact Member Support at (888) 301-0332.

Jan 30, 2024
Reviewer name: Sydney
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Beautiful

this chair is GORGEOUS. I recommend to everyone - my family loves it when they visit

Helpful?5XEY4Z3OUYSM13612812207
reply from Member's Mark Team

We're delighted to hear that the Asher Leather Chair has won the approval of you and your family. Thank you for the recommendation and excellent review, Sydney!

Nov 7, 2022
Reviewer name: Adolfo6
5 out of 5 stars
5 out of 5 stars review

Love the Asher!

We love this collection, purchased the sofa and 2 of the chairs at our local club. It's made with high quality leather, it's seating is perfect and looks beautiful and very high end! Will definitely be recommending to our friends!! Happy Members!

Helpful?5XEY4Z3OUYSM13612812207
reply from Member's Mark

This is wonderful to hear, Adolfo6! We are confident that your friends will love the collection just as much as you. Enjoy your new furniture pieces!