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Customer reviews for Thermacell Patio Shield Mosquito Repeller, Bonus Pack with 48 Hours of Mosquito Protection, Choose Color for
Thermacell Patio Shield Mosquito Repeller, Bonus Pack with 48 Hours of Mosquito Protection, Choose Color

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Showing 371-380 of 498 reviews
Jun 30, 2023
DissatisfiedCountryKid
1 out of 5 stars review

Zero Stars

Puchased this 3 days ago. Had a very hard time igniting. Changed the cartridge and still issues. Finally lit it, went out. On my 3rd attempt, it stayed lit for 30 min. Had to restart the whole process again. Total waste of money.

Review from thermacell.com
Helpful?5A7VM9LXIO9313612515662
reply from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.

May 19, 2023
LR92
5 out of 5 stars review

Game Changer!

I received this in exchange for an honest review and let me tell you, this is a game changer! I love how easy it is to use and best of all, no smelly sprays that makes you feel greasy and gives you a headache.

Helpful?5A7VM9LXIO9313612515662
Jun 25, 2019
Janice
1 out of 5 stars review

Doesn’t work

Just bought this read reviews and the thing won’t click on no glow in the viewer. What a waste and this is the second one my green one doesn’t work either double the waste of cost

Review from thermacell.com
Helpful?5A7VM9LXIO9313612515662
reply from Customer Service

Hi there! Thanks for the review. We are sorry that your Patio Shield Mosquito Repellent is not working to our quality standards, but we can hopefully help! We’ve got thousands of happy users to date, and have tested it extensively in extreme buggy conditions before we put our name on it. This product is fueled by butane which means it starts very much like a gas grill does. Turn the valve on, wait 5 seconds, then click “start”. It might take a few times like it takes a few times to get a grill going! You can always contact us at service@thermacell.net or 1-866-753-3837 with questions or concerns. There is a 100% Satisfaction Guarantee on all Thermacell products.

Oct 23, 2022
Mung
5 out of 5 stars review

Great for backyard

My first thermacell was for bow hunting in the early season. It kept me from being eaten alive by mosquitoes. So I had problems on my patio, and bought the home module. Works great and now I have two.

Review from thermacell.com
Helpful?5A7VM9LXIO9313612515662
Aug 15, 2022
dogwood10
1 out of 5 stars review

No very reliable

I bought a replacement for my original repeller, the original was great. Something happen to the new model. I attracts mosquitos, instead of repelling them.

Review from thermacell.com
Helpful?5A7VM9LXIO9313612515662
reply from Customer Service

We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at customerservice@thermacell.net or 1-866-753-3837 so we can make things right for you.

Jun 30, 2022
Jinny
5 out of 5 stars review

fantastic

i did not beleive this would work after trying so many products, 100 people are out and i m the only one that gets bug by the bugs , but this is a miracle, would not out without it

Review from thermacell.com
Helpful?5A7VM9LXIO9313612515662
Sep 23, 2019
Wendy
5 out of 5 stars review

Outdoor Yoga Class

Our outdoor yoga class was having todouse themselves in insect repellant. I bought tow of these and placed one in front of the class and one in back and they did the trick! Perfect! I'm so glad I found them!

Review from thermacell.com
Helpful?5A7VM9LXIO9313612515662
Nov 27, 2017
Mark Navo
5 out of 5 stars review

Great concept and easy to use

Works great as with most of Thermacell's products. I use this in conjunction with my other Thermacell I use on hunting trips to help keep the mosquitoes away from my son when he plays in the backyard or when I'm out having a bonfire with my buddies.

Review from thermacell.com
Helpful?5A7VM9LXIO9313612515662
Oct 5, 2020
Betsy
1 out of 5 stars review

Does Not work :(

Was so excited about this. Pulled it out of box, followed all directions and...nope it doesn't work. I called and hopefully they will replace it as it was a gift.

Review from thermacell.com
Helpful?5A7VM9LXIO9313612515662
reply from Customer Service

Sorry to hear that our product is not performing to our quality standards! We thank you for your feedback and take matters like this seriously. Thermacell stands by our products with a 100% satisfaction guarantee. Please contact us at service@thermacell.net or 1-866-753-3837 so we can make things right for you.

Sep 24, 2020
Jackster
4 out of 5 stars review

Easy to light and works well

We were trying to enjoy our backyard and pool and this year has been particularly bad for mosquitoes, the Patio guard provided great help deterring the little blood suckers

Review from thermacell.com
Helpful?5A7VM9LXIO9313612515662