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Customer reviews for Samsung 26 cu. ft. Counter Depth French Door Refrigerator for
Samsung 26 cu. ft. Counter Depth French Door Refrigerator
4.3 out of 5 stars
stars421 ratings421 reviews
  1. 5 stars67% (283)
  2. 4 stars18% (75)
  3. 3 stars3% (13)
  4. 2 stars2% (8)
  5. 1 star10% (42)

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Showing 151-160 of 421 reviews
Sep 10, 2025
Disappointed
2 out of 5 stars review

Frustrated with ice maker

Looks great, however ice maker froze over right away. We only got to use a couple weeks and haven’t since. The design to open the ice maker is ridiculous, because it is almost impossible to do. So for now… we still are unable to get ice, because I just don’t have time to take everything out and defrost. Disappointed.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
reply from SEA Care

Hi there, We understand the importance of a working refrigerator in your household. We are here to help you. Please refer to the resources below to rectify any concerns you may have with your fridge's ice maker. Click the link and hyperlinks and watch the instructional video (if available). The ice bucket is stuck or has a block of ice: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150690139, to help our team locate your information when you message us. Have a great day. -John

Oct 6, 2025
Mark
5 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] Great refrigerator! I set the temperature to 34 degrees and it maintains that temperature also there is a lot of room for everything. Lots of in door space, very bright lighting and it has three ice makers wow!

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Sep 15, 2025
tere
5 out of 5 stars review

Great Purchase: style and efficiency

[This review was collected as part of a promotion.] I am very happy with my Samsung Refrigerator. The interior drawer and shelving capabilities are great, it has the right size for my household's needs and the stainless steel finish match my kitchen.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Sep 15, 2025
Busy mom
4 out of 5 stars review

Overall great refrigerator

[This review was collected as part of a promotion.] There are so many great features I love about this refrigerator. First it makes 3 kinds of ice continually. One in the door dispenser and two in the drawer freezer. We never run out. The shelves are more adjustable then some we looked at. The doors hold a lot of items. We have had this fridge for over a year now with no issues with the ice makers. It's easy to change the water filter. I only gave it 4 stars because the left door doesn't always close. But at least it beeps to let you know it didn't close. Also it won't left you turn the freezer more than 5° above 0. Ice cream is hard to scoop. The last thing is it seems to dent easily. We already have lots of dents at the bottom but that seems to be the way stainless steel is. I also have dents on my dishwasher and stove. Other than that it's been a great fridge.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Oct 6, 2025
Keri28
4 out of 5 stars review

Love the extra ice

[This review was collected as part of a promotion.] Love the extra ice bins. They are s little slow at making ice, but you have choices of sizes. Love the alarm when the door is open, and notifies me via App when I am not home and can call and yell at kids to shut the door. Ha ha. Very quiet unlike my last one. Only sound is ice dropping. The extra large size is great lots of freezer space. Would definitely recommend.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Sep 17, 2025
Target74
5 out of 5 stars review

Great features compared to other competitors.

[This review was collected as part of a promotion.] Much better product than my last fridge from another company. I really enjoy being able to use Samsung smart things and monitor temps from my phone. I enjoy the multiple types of ice that the fridge can make without having to hear the loud clunk of ice hitting from the door.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Aug 14, 2025
YDL04
2 out of 5 stars review

Not What I Expected

I had to replace my fridge and I thought this one was a good deal. However, I am disappointed that although its appears large, I design for space is horrible. Im storing less and the shelves are not adjustable as one might think. It's a set position. It's difficult to change the filter, I had to YouTube it. its hard and time consuming to clean the draw shelf, and even after removing it, the design prevents a through clean, any liquid gets trapped in the front and cannot clean it well. this is frustration. Since I had this fridge Im still unable to connect it with the WiFi, and have made several attempts. Im fine with the 2 ice trays in the freezer drawer, but the disadvantage is you ice is exposed to food or freezer odors or any freezer spill. The ice maker when empty can take about 48hrs to fill up. during the summer or entertaining I have to purchase ice.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
reply from Samsung Care

Greetings! Thank you for sharing your experience. It’s completely understandable to feel disappointed when an essential home appliance doesn’t meet expectations—especially one that plays such a vital role in your daily routine. We're here to support you. To assist with organizing your refrigerator despite the fixed shelves, we’ve included a helpful link below. It offers guidance on maximizing space and storing items efficiently: Tips for an organized Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00084845/ For replacing the water filter, genuine Samsung filters are designed to be user-friendly when following the correct steps. The link below includes a step-by-step video and additional support resources through hyperlinks: Replace the water filter in your Samsung refrigerator: https://www.samsung.com/us/support/answer/ANS00060149/ Cleaning shelves and drawers can be time-consuming, especially with certain design limitations. This guide, including a video walkthrough, offers tips on safe removal and effective cleaning: Samsung refrigerator shelf/drawer removal and cleaning guide: https://www.samsung.com/us/support/answer/ANS00063107/ If you're having difficulty connecting the refrigerator to Wi-Fi, please note that a strong signal is essential. Walls and distance can weaken connectivity. For detailed steps on enabling Wi-Fi and using the SmartThings app, please refer to the user manual linked below—particularly: • Page 45: Enabling Wi-Fi on the refrigerator • Pages 49–51: Installing SmartThings and checking compatibility https://downloadcenter.samsung.com/content/UM/202405/20240531053524129/FDR_RF6500C_3Door_MANUAL_WEB_DA68-04752Q-00_EN-MES-CFR_240529.pdf Should you need more assistance with the refrigerator, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1150383077 to help our team pull up your information. Leo

Aug 8, 2025
Rudie
5 out of 5 stars review

Roomier!

[This review was collected as part of a promotion.] Love the extra room inside this refrigerator. It fits in the same space as the old refrigerator but is so much roomier. We like the extra ice cube feature for company and extra summertime beverages.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Jun 5, 2026
Terrib7349
1 out of 5 stars review

Quality

Have had refrigerator less than 6 months, not cooling as it should, wouldn't recommend product.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866
Mar 25, 2026
Shedon
5 out of 5 stars review

Lots of ice!!!

[This review was collected as part of a promotion.] Love the capacity and all the ice maker features. Just wish I could adjust the shelves more.

Review from Samsung US
Helpful?54FTATZO3V6P13611014866