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Customer reviews for Beautyrest Black Series Three Mattress (Available in Medium, Medium Pillow-Top, and Plush Pillow-Top) for
Beautyrest Black Series Three Mattress (Available in Medium, Medium Pillow-Top, and Plush Pillow-Top)
4.6 out of 5 stars
stars
1,016 ratings1,016 reviews
  1. 5 stars79% (801)
  2. 4 stars14% (140)
  3. 3 stars4% (36)
  4. 2 stars1% (9)
  5. 1 star3% (30)
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Showing 1-10 of 1,016 reviews
Oct 19, 2024
Reviewer name: Jfnorm
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best warranty department!

I am enjoying an excellent night’s sleep on this beautiful mattress. My previous mattress was a hybrid Beautyrest and after 10 years (had a 25 year warranty) it failed and was bulging on the side. Beautyrest warranty department was EXCELLENT to work with and gave me full credit for the old mattress toward the new one. Start to finish, I had a comfortable new bed within 3 weeks!

Review from Beautyrest
Helpful?6VOM4B4X36OY13610968560
May 5, 2025
Reviewer name: K McKnight
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Support and Stays Cool

This mattress is exactly what I needed—firm, supportive, and surprisingly cool at night. I sleep on my back, and it's helped with my lower back pain almost immediately. The motion isolation is great too—I barely feel my partner move. Worth every penny!

Review from Beautyrest
Helpful?6VOM4B4X36OY13610968560
Jun 23, 2026
Reviewer name: Mia77
5 out of 5 stars
5 out of 5 stars review

Love this mattress

We had a firm C-class mattress, equivalent to series 3 from the previous line, and that did not work. It broke on the side, and it was warranty replaced by this Series 3 medium (no pillow top). We love this mattress. The body prints on this mattress are barely noticeable. It is not too soft nor too firm. Super comfortable. We have a king size for 2, if one side moves, the other side doesn’t notice. Highly recommended and would buy again. I wish Beautyrest wouldn’t change models so frequently, once something works this well.

Review from Beautyrest
Helpful?6VOM4B4X36OY13610968560
Aug 5, 2026
Reviewer name: Paula C
5 out of 5 stars
5 out of 5 stars review

Super comfortable

So much better than our Sleep Number. We started with a Posturepedic Elite Hybrid, but we slept hot and were uncomfortable. Switched to the Beautyrest Series 3 Black and we absolutely love it!

Review from Beautyrest
Helpful?6VOM4B4X36OY13610968560
Nov 16, 2024
Reviewer name: Happy Customer
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Mattress!

It's the best mattress I have ever owned, both in construction and of course, comfort. Stays firm, and does not sag in time. If you want the most noninterupted sleep ever, this is your mattress. :)

Review from Beautyrest
Helpful?6VOM4B4X36OY13610968560
Aug 6, 2026
Reviewer name: James a B
4 out of 5 stars
4 out of 5 stars review

Take A Peek at the Beautyrest Black ...

We compared this Beautyrest Black series 3 in a medium firmness to several competitors products, and kept coming back to this mattress. It's a perfect middle of the road where its not too firm, and not too soft. It still has the innerspring coils, and about a 3" pillow-top but also isn't what they classify as one of the new hybrid models. I sleep on the warm side, and so far I don't wake up overheating in the middle of the night. So the combined composition of materials used seem to provide enough ventilation to move the heat away from My body. The remainder of the test will come down the road in several months, after the mattress breaks in. But for stepping into a "new" mattress in the mid-Summer months, it has been a good overall purchase to date. I would recommend You considering taking a look at the Beautyrest Black models, if Your in the market for a quality mattress for more than just a couple of years.

Review from Beautyrest
Helpful?6VOM4B4X36OY13610968560
May 28, 2026
Reviewer name: anonymous
1 out of 5 stars
1 out of 5 stars review

Beautyrest Black NEVER AGAIN

DONT WASTE ALL THAT MONEY!! We DID %26 REGRET IT TERRIBLY. Thought eveness of mattress surface would last longer since it cost so much more…WRONG! you will have indents %26 uncomfortable give in a year and if youre alone one night %26 sleep in the center you will roll into the dip on either side where 2 usually sleep. Buy cheaper so you can replace sooner than having to wait longer to for $3,000 worth on a mattress which dipped at year one, now lacks in needed support, BUT JUST NEVER ENOUGH to come under warranty replacement bcs measurements of indent are done by sight only but it gives now so much more when you lay on it!! PS we’re 2 ordinary size adults below 175 %26 150 lbs.

Helpful?6VOM4B4X36OY13610968560
reply from BeautyrestSleepExpert

Hi there, thank you for taking the time to review your Beautyrest Black Series 3 Mattress. Your feedback is valuable to us. We are sorry to hear about your experience. If your mattress has begun to sag, has indentations, or has lost support, it may have a manufacturing defect. If that is the case, we encourage you to reach out to your retailer to begin the warranty claim process. If approved, you may qualify for a replacement mattress, which should help give you the wonderful nights of sleep that you deserve. If you would like to share more with us, feel free to reach out to our team directly through the contact us page on our website with any questions, comments, or concerns.

Aug 23, 2024
Reviewer name: BudS
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not as good as I had hoped.

The effective sleep surface is only the middle 2/3rds of the matress. The outside 1/3 slopes downward, and wants to roll a back sleeper off the side.

Review from Beautyrest
Helpful?6VOM4B4X36OY13610968560
Jul 22, 2026
Reviewer name: Marianela M
1 out of 5 stars
1 out of 5 stars review

Bad do not purchase

It is the worse that me and my husband purchased from Rooms To Go. Our back is hurting so bad. We purchased on 2/12/26. Figured it will work for us. We were giving it a try but we can’t even sit or walk because of the severe back pain.

Review from Beautyrest
Helpful?6VOM4B4X36OY13610968560
Dec 31, 2024
Reviewer name: CrystalF
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Uncomfortable

The seams in the mattress are so deep the mattress feels lumpy. It also holds body heat, making sleeping all night impossible. Sore backs for 2+ months after switching to this mattress.

Review from Beautyrest
Helpful?6VOM4B4X36OY13610968560