Suffer from a bad back. The firm mattress gave me the comfort and support needed for a good night’s rest. Just after one night, could feel the difference. Woke up refreshed. Wife says she hasn’t seen me sleeping this soundly in years. The mattress is absolutely perfect!

I have back and neck issues and comfort has been really hard to find. We have bought several mattresses the past few years and so far this has been the best mattress for me by far!! I love that it hasn’t sagged and I am sleeping through the night not waking up in the mornings in pain.

[This review was collected as part of a promotion.] i really enjoy my stearns and foster lux estate mattress. i sleep great with this new product. The only problem that i had with this whole process was not being able to get in touch with your customer service dept.

[This review was collected as part of a promotion.] I fully expected I'd need time for my new mattress to break in before it was comfortable for me, which I was dreading. But nope, it's been perfectly comfortable from day one (and my back is grateful)! I'd fallen in love with a friend's old old Stearns and Foster mattress (did I mention I have back pain?), so I decided to buy my own, and what a difference it's made. I'd had a 15 year old Sleep Number before, which had broken down and was extremely painful to sleep on. The Stearns and Foster I fell in love with was at least that old and wasn't broken down, thus my decision to purchase one, and look forward to many years of use. From the smooth online ordering to the delivery timing and customer service, I couldn't be happier, so I'd definitely recommend investing in this mattress (for reference, I have preferred a soft mattress before this).

[This review was collected as part of a promotion.] We slept at a friends house and they had one of your beds there. My husband and I both slept really good and loved the bed. We've been afraid to buy a new bed and not be satisfied with it so we've put it off all these years, but after sleeping on one of your beds, we decided to go ahead and order one. It's wonderful. I feel so supported in any position.

This is sort of like the goldilocks bed, it is at both times soft yet somewhat firm (so you don't sink into it like jello) but doesn't feel like you are laying on a brick that has no give. If you like medium, but are more on the plus side, get this one for sure. It does conform a bit over time as you sleep on it but in a nice way not where it feels like you sink into it, but rather molded to you and comfortable. And it never feels like you are sagging. just a few months in but love it so far. Highly recommend.

By far the absolute worst customer service experience that I've ever had. I ordered a Lux Estate PT Firm, based upon other reviews and the Stearns & Foster telephone sales reps recommendation. Everyone was saying that "even though it's designated "Firm-It's more like a medium". Well that couldn't be further from the truth. It is as hard as a rock. I've been trying to initiate a return/exchange for almost a month, and have gotten nothing but grief. The returns dept tells you one thing, the sales dept tells you another. I've after dozens of calls, and at least 12 hrs total spent communicating with reps from both departments. I still have not gotten any resolution. Meanwhile, my back is broken from sleeping on this slab of rock they call a bed. I couldn't be more miserable. NEVER AGAIN! Next step will be to call Wells Fargo and dispute the transaction.

[This review was collected as part of a promotion.] We have only had the bed for 1 week but so far it is living up to our expectations. I'm a side sleeper and I haven't had any trouble with my shoulder like I did with my previous bed. The only concern was that it took a few weeks to get it because of the delivery schedule. Otherwise, the delivery went well. The delivery men were very personable and professional.

[This review was collected as part of a promotion.] This mattress has negatively impacted my quality of life by giving me ongoing back pain, interrupted sleep and exhausted days. This mattress was not even 6 months old when it began to sag in the sections where we sleep, especially where my husband sleeps. When my husband would get into bed, I would roll downhill towards him. I never have back pain or back issues, but this mattress has consistently given me a sore back from sleeping on it. I'm very disappointed with the quality of this product. When I called customer service, they said I had to file a warranty online and the service representative sounded frustrated that she even had to tell me this. Overall, such a disappointing and frustrating experience. We purchased this mattress after previously owning a Stearns and Foster mattress for over 10 years, which had held up wonderfully. My husband bought this current one for me as a birthday present after having my third baby, and I hate that it caused me more pain postpartum than anything else. The pain and discomfort now wake me up multiple times a night, so much so that I end up in my kids' bed. I would not recommend this company based on their rude customer service and process or this product; shop elsewhere.

[This review was collected as part of a promotion.] We purchased this mattress for my mother in law who is aging and was developing back problems - she said it was life changing! It gives the support needed while also being soft and comfortable. Can't recommend enough.