[This review was collected as part of a promotion.] We are a multigenerational household who just switched to this refrigerator from an old traditional side by side. This refrigerator has so much space! It fit perfectly in our older kitchen and does not stick out or impede the use of the cabinets around it at all. The freezer is a great configuration to store large items on the bottom and smaller items and ice packs on the top. The refrigerator took a little getting used to and reconfiguring where we wanted everything but it really does make great use of all the space ensuring no space goes to waste. It holds a ton! We got some refrigerator storage bins to organize the shelves and everyone loves it! Being as we are a multigenerational household, we never really know who will be making a grocery store stop, the show me what’s in the fridge feature is amazing! We can quickly assess the needs of the family while out and about. I have also never seen my husband so eager to wash the dishes now that he can play YouTube videos on the fridge while in the kitchen. Our toddler is amazed that she can both draw pictures on the fridge and watch “Miss Rachel.” Personally, my favorite feature is the ice options. A small up of ice water from the door, or filling up my large tumbler with ice for the day from the freezer drawer with the scoop in seconds! It is definitely our new favorite appliance!

Not owned long enough to give a thorough review, just initial impressions. The family hub screen is huge, which is fine. It is as a ("tablet") somewhat limited. Nobody is buying a 2k tablet, so keep expectations low. That said, the s/w is completely acceptable. If you are a samsung person, as I am, then use your mobile samsung device to smart view to the hub. You will have basically any app you want. For me, I wanted to view my wyze doorbell (and other cams) w s/v I can do just that. I don't expect or need anything else on my fridge (that isn't already installed) again you're not buying a 2k tablet. The four types of ice is more hype than practical. The ice unit hogs up a good bit of valuable fridge space. I'd settle for the boring two ice types for more room, that's fridge room where the unit is installed. The doors are light-weight and open/close very easily. The only (non) problem w that is sometimes it doesn't get closed, thankfully there is a pleasant notify sound after elapsed door open time. As compared to others the doors are nice light easy to open close - not all fridge doors are. The door shelves are narrow, they don't hold quite as much as another brand, but again, acceptable. The narrow space allows for small items hot, soy or worcestershire sauce size. Overall there is plenty of room for everything. As chef wannabes there is ample space for everything we keep in stock. The camera is novel and kinda cool. I didn't realize this function was there & good thing because the food identification is a joke - love ya samsung but this needs lots of work. I don't care it doesn't bother me. The inside view in & of itself is perfectly fine, just don't rely on the labeling for your grocery list. I am giving five stars because I'm partial to samsung and because I have zero complaints, but it has only been a short time. Oh yea don't do store pick-up w/o a helper or two. It weighs 333 lbs and all doors have to be removed for any standard size entry.

[This review was collected as part of a promotion.] Had this for a little over two weeks now and are more then impressed with the quality much more then expected. Love the size with the water and Ice on the outside, Love that fingerprints and spills do not show on it as we have younger kids. Super easy to clean!

[This review was collected as part of a promotion.] I bought the fridge about 2 months ago. It's been great with keeping the temperature consistent. The fridge has also helps make easy with simple to use options like choosing ice type or shifting over to water.

[This review was collected as part of a promotion.] It’s been a few months and so far, so good. The light is very bright, especially at night time and the fridge and freezer compartments both cool very well - adjustable temps thru the app. The family hub had an update which was nice. Overall, so far I like it.

[This review was collected as part of a promotion.] I would have given 5 star if the noise from the compressor would not irritate me. I have just submitted a service request for the same. Other than that it seems so be good refrigerator/freezer. Lots of tech possibilities. They just added Youtube to the smart screen. you can listen to the music but the speakers are just very basic type.

[This review was collected as part of a promotion.] I've been waiting to get my hands on one of this refrigerators,i finally pull the trigger and I'm not disappointedat all the smart hub feature is a life saver by being able to look inside my fridge! plus all the widgets and app are also available on the fridge for my smart home I deffinetly recommend it

I purchased a Samsung refrigerator with a smart family hub screen, and it has been nothing but a disappointment. The so-called "smart" features are more like a headache than a convenience. The touchscreen constantly freezes and lags, making it frustrating to use. The promised integration with apps and family features is clunky and unreliable. Not to mention, it comes at a premium price compared to other refrigerators with similar storage capacity. Save yourself the trouble and avoid this product.

I have already had 4 repairs on my refrigerator. Right now the hub freezes up, the freezer has gone out the ice maker is not working. The extended warranty I took out is a joke.they denied the claim saying late of maintenance. A service tech was just out here on March 5th. Now I am trying to get Samsung to replace it. I love the fridge but I am sick of the problems. Sucks not having a refrigerator that works. The upper part is now staying at 60 plus degrees.

[This review was collected as part of a promotion.] We bought this refrigerator a few months ago and are so happy with it. Not sure that I need 3 ice makers, but we don't have to worry about running out of ice. Love the different size cubes! Love the drawer freezer space in the bottom of refrigerator, makes it easier to find items. The family hub is nice too. Can use Alexa and can stream music in kitchen while cooking...also can look up recipes and see what's inside without opening the door.