We had a brand new windmill 10000 btu ac unit that suddenly stopped working and windmill staff tried to help us get the. Unit to work without success. They then got all of our information and sent new unit immediately., which was fantastic. The total time involved until we had the new unit was 1 week. Thanks David

The Windmill unit is aesthetically designed inside as well as outside the window. The side panels operated smoothly and the insulating covers not only completed the design but fit snugly with no cutting or alterations. The learning curve for set up and operation of the Windmill is minimal to non-existent for those who fear setups. The unit cools effectively and quickly. The sound is a soothing hum not a vibration. It is sort of a “white noise” that you do not really notice except maybe when it reaches set temperature and turns off. I am pleased with my purchase including the very fair price for an outstanding product. Thank You!

I recently purchased this unit, but FedEx delivered it to the wrong address. They were zero help and I couldn’t get a real person on the phone, so I reached out to Windmill Support. They were AMAZING! Nashla and Domo, the two who helped me, answered my emails in minutes and were there every step of the way. There were a few more hurdles, but they got a replacement unit out to us so quickly, and even worked the delivery around my partner’s and my schedules. Also, the AC itself is wonderful. It keeps the whole apartment (and our cats) nice and cool, and you don’t have to run it all day long since you can control it anywhere from your phone. Great product, even better staff!

We are pleased with the performance of the Windmill so far. It arrived at the perfect time- the first week of August 2022 as the heat wave was building back up in the North East. It is a much quieter air conditioner than any we have ever owned. Much needed!

My new Windmill AC is the best decision I made this summer. Aside from how good it looks, it was super easy to install and is quieter than my old unit. I’m impressed with how easy it is to reach customer service and how responsive they are in addressing any questions or concerns.

I love my Windmill window ac the beautiful style & design, compact size not bulky like the others. The ease of install, was a breeze and smooth quiet operation and installation myself was the best! I had a small damage with the packaging of box once delivered. Which possibly could have caused my unit to have an issue with the operation. I reached out an spoke to customer service (Eli ) who was very knowledgeable in determining my issue..Very kind concerned & very compassionate. He immediately put in order for replacement of my defective unit.. Glad to say i was back up an running perfectly..Kudos to Eli & thanks again for the Best Customer Service Ever‼ My new unit is working fine..I'm so happy i choose Windmill Ac as my (1st choice and only choice) for window ac's in the future & definitely recommend this unit all my friends & family.

Windmill is a great/top-notch air conditioner. After years of struggling with window air conditioners, we finally found one that is right for our home, sleek ins design and works well for us. Windmill was very responsive to our need to replace a unit - emailing us on a weekend when needed!

I've only had this product for about two weeks, but the next time I have any needs that can be met by Windmill, I will be purchasing them through Windmill exclusively. We initially had our package lost by the shipper and Windmill immediately fixed the situation free of charge - excellent customer service. On top of that, this product is my favorite air conditioner experience that I have had so far - from the opening of the package to the continued use of the AC unit, my experience with Windmill has been nothing less than an absolute pleasure.

Thank you Aranza!, I want to thank you for all that you did and the promptness of getting me a replacement. Your customer service has been excellent. I did a lot of researching when I was looking for AC units and this company had strong reviews for customer service as well as a quality product and you have proved that. Thank you, Debbie

I've loved having my windmill AC! It's the perfect size for my small window in my home office. I have a lot of sun in my office all day (it's on a corner) and that's awesome for lighting but leaves the space really hot for video calls. It was super easy to set up and I love being able to adjust the setting from the app on my phone. So far I love working and not sweating!!