So far great experience. Sometimes it makes noise when I raise the fan speed. Keeps the apartment cool and feeling fresh. The only thing I would add to the A/C and app is, air quality. Have the ability to tell how much pollution is in the air. As well as how much the double filtration cleans the air since the A/C been on. Other than that I am happy so far with this purchase. The design is so sleek and contemporary and best of all made for New York apartments!

We had a brand new windmill 10000 btu ac unit that suddenly stopped working and windmill staff tried to help us get the. Unit to work without success. They then got all of our information and sent new unit immediately., which was fantastic. The total time involved until we had the new unit was 1 week. Thanks David

I like this window AC. It does a good job cooling my space, it is relatively light-weight compared to my old Friedrich AC, quite efficient with available settings, looks great, easy to install and easy to use with the shipped on/off controller or the Windmill downloadable app that I use almost exclusively. During the set-up process connecting the AC to my network, I had a question for customer service. I emailed customer service on a Saturday thinking I may here from them the following week, however to my great surprise, they got back to me within 30 minutes. Issue resolved and humming along since! So far, so good!!

The AC machine is super modern and not loud. Love how it turns on in the Evo setting and it’s very energy efficient. I really like the smart option it comes with since I can program the AC to turn on on specific days and time. The installation was quick although my window was bigger so I had to use one of the covers as a filler. My summers have never been so cool!

I love it! Especially that the air is blown upwards so i don't always catch a chill when using it! I l also love the eco settings that allow it to automatically switch to fan at times to save energy!! I love that i can program it on my phone so i don't have to get up out of bed to switch it on or off! And i love that the refrigerant that is used is more eco friendly than others! I'm telling all my friends about this unit!

Set up was pretty straightforward , and actually easier than my old window units. I am still unsure how to install the carbon filter : there was no illustration or description of which side of the filter should face outward/inward. Other than that, it was easy breezy!

This AC doesn’t cool below 72 degrees. I’ve been using it for four months and it cannot cool the room properly (and I’m in a small space about 120 square feet with no direct sunlight). I wish I never bought and want to warn everyone else. It was a waste of money I did not have to waste. Now I’m stuck with what basically turns out to be an overpriced fan. The filters are a joke don’t even cover the full space and the panel covers on sides are not as clean looking once installed. It’s awful.

Replaced an old window unit with a Windmill and honestly couldn't recommend it more to anyone looking for a new window AC unit. The kit that the unit comes with is amazing and really helps to keep the cold air inside, rather than escaping out plastic side panels that don't seal well. The app is great as well. My favorite feature is the kWh monitor, which shows you how much energy the unit is using (or isn't using, in the cast of eco mode) over time. I was pleasantly surprised that the cost wasn't much greater than most other brands you'd find at big box stores. Overall, would definitely purchase another one if I ever needed another unit replaced in my home.

I purchased a Windmill directly from the manufacturer. Upon installation, I noticed it didn't seem to cool the room very much. I contacted customer service, and Lisbeth helped me run some troubleshooting ideas. When those didn't work, she arranged for delivery of a new unit to arrive the next day, free of charge. She was so helpful and communicative and I really appreciated the level of service and care. Thank you Lisbeth! Now I have the new unit installed and it works great! I've noticed that eco mode works best under 70º or so; for higher temperatures I have to use the cool setting. I love that everyone in the household is able to control the unit from our phones, and am very happy with this purchase. Thank you!

It has been the best investment I have made. My living room is sizable but it manages to cool the entire area. It was easy to fit into my window. The design of it is super sleek and being able to control the temperature from the app is awesome. Would highly recommend!