The warranty process was pretty easy, very friendly and helpful support! I love the new mattress! Just under 10 years my old Advantage began to not support me and sag. I called and followed their directions and in less than two weeks I have my new mattress! I have been sleeping on it now for about a month and it is wonderful. I did notice the "smell" but it was not that bad, I can still smell it when I change the sheets but thats it!!! Sleeping like a baby now! I have noticed that it is quite abit cooler sleeping than my old Advantage. One negative I have about the ProAdapt is NONE of my old sheets fit it, the matt​re​ss is very thick. I had to purchase (BOGO) from Tempurpedic but I guess it was time to get new sheets anyways. They were over 5 years old :)

[This review was collected as part of a promotion.] First couple days it was VERY FIRM, however, after talking to the online support, I was assured after a few more days to weeks the bed would soften up to meet my standards of comfort. They were soooooo right!!! I LOVE this bed! I don't wake up in horrible pain anymore and I bought the zero gravity bed frame, which is a game changer I will tell you!!! The pair of them had transformed the way I think about going to sleep and that is a real blessing!! The biggest hurdle is getting through the few days of discomfort while your brand new beds cells start to soften and conform to your body. This is amazing!

Absolutely love the cooling gel top. It's summer, so the little bit of cooling is a blessing. In the winter I'll be able to zip off the top (cooling gel top) and sleep warmer, if needed. We also purchased the Ease 2.0 base which has zero gravity....Hands down the best nights sleep I've had in years!!! Yes, Tempur-Pedic is slightly more money than some but WELL worth the investment. This is the 2nd Tempur-Pedic we have owned in 25+ years and will not sleep on anything else!! Thanks Tempur-Pedic...We LOVE your products

Over the years (as I am 64) my back has degenerated to the point a regular mattress is NOT comfortable. A year ago I had spinal fusion and a spacer inserted in my lower back. Unfortunately, Scoliosis runs in my family and our daughter was born with it. The TempurPedic has been a great product for our family. I am so grateful this product is available to us through our Military Exchange. We are forever grateful TempurPedic supports the military. And lastly I tell our kids, "When I die put my TempurPedic in my coffin". Have an Aloha Day and Thank you for all you do.

[This review was collected as part of a promotion.] I am sleeping on cloud 9 now. We went from a regular pillowtop that after 5 years have up. This mattress seems a bit hard at 1st however did get softer in the next few months. We are both heavy people and we have jumped on the bed a few times, never has an issue. I ordered this online, took less than 2 weeks for delivery. Delivery was so easy and professional. Worth the $$ especially if you add uo all the years of different mattress purchases in your lifetime. We enjoying it!

Not worth the price. This mattress is horrible. It's way to firm even for a medium. We wake up several times a night tossing and turning. Often times our shoulders hurt and our arms go numb from lack of blood flow. Since the next softest mattress is $1k more, we will be returning to the store for a refund and going with a different brand.

[This review was collected as part of a promotion.] Though it's very expensive this mattress, it has helped me sleep with little to no body aches and pains. I've had this mattress for about 7 months now and my posture has gotten better as well. I would recommend for those who have only known old box springs, this will be wayyyy better.

This type of mattress is not working for my husband and I. After reading positive reviews on this product we had high hopes this would be the mattress for us. We have been sleeping on it for almost one month and I wake up everyday with neck and lower back pain. I am on the smaller side and I just do not feel it conforming to my body the way the salesperson described.

This mattress is very comfortable and doesn't seem to get as warm as the original which we have on another bed and bought many years ago. We got the adjustable and like being able to raise it if need too. We also got the pillows but am not as happy with them. Got the Medium and I like a firm pillow but they do not seem to give at all which cannot adjust to support my neck.

We are very happy with out TEMPUR-ProAdapt Medium Hybrid mattress. We love the way it conforms to our body shapes and the fact that it accommodates our various sleeping positions (i.e. stomach, back, side). We have found that we sleep better and longer. Also, we love the fact that we can raise the head for watching tv, then lower it to sleep.