We were initially very happy with our Tempur-Pedic ProAdapt Soft mattress—it was comfortable and felt like a great investment. However, after just a couple of years, it started to lose its shape and is now sagging in multiple areas. Since this seemed like a clear product failure, we filed a warranty claim. We provided all requested documentation, including photos showing proper support underneath the mattress and that we've consistently used a mattress protector as recommended at the time of purchase. Despite this, our claim was denied, citing improper care. This was extremely frustrating and honestly confusing, given that we've followed all care guidelines. It's hard to understand how that conclusion was reached based on the information provided. No expert came out to review the mattress they based this on a few images that to be looked exactly like the examples. For a product at this price point, I expected better durability and stronger support from the company in honoring their warranty. This experience has been very disappointing and has definitely changed my perspective. I would encourage others to look closely at warranty coverage and long-term performance before making a purchase. I would NOT recommend this product OR this company after this experience.

Our experience with the Tempur-Ergo ProSmart Split King has been excellent. The split king design allows each of us to customize our side of the bed, which has made a huge difference in comfort and sleep quality. The Zero Gravity position is incredibly relaxing and helps reduce pressure on the back, while the lumbar support and massage features add another level of comfort after a long day. The smart technology is easy to use and makes adjusting positions simple, and the automatic snore response shows how advanced this base really is. Everything operates smoothly and quietly, and the overall quality feels very premium. This has truly been one of the best investments we have made for our home and our sleep. We wake up feeling more rested and comfortable every day, and we would highly recommend it to anyone looking to upgrade their sleep experience.

After many years of thinking about buying a hybrid mattress, I finally gave in — and I regret not purchasing it sooner. The comfort and sleep relief I get from the TEMPUR‑ProAdapt Medium Hybrid is unbelievable. I've only been sleeping on it for less than a week, and I already feel like a new person. The Ease Adjustable Base takes it to another level. The Zero Gravity function is everything I didn't know I needed. What else could I ask for? Don't wait — you will not regret this purchase. Dreams really do come true in this bed!

This is my second Tempur-pedic. I previously owned a Cloud. I don't think one can beat the quality. It is comfortable, firm (even though medium), with good body support. Scott was very helpful, professional and easy to work with. We appreciated John and Brady's quick and professional delivery.

[This review was collected as part of a promotion.] The Tempur-ProAdapt Soft is the perfect mattress for a side sleeper. I look forward to going to bed every night!

[This review was collected as part of a promotion.] This bed is like Goldilocks: not too soft, not too hard. It's easy to move around. Very comfortable!

Husbands back surgeon said no soft mattress. So we got the medium. Was a little adjustment at first but we absolutely love it! A bonus is my hips hurt less also!

I have an amazingly bad back and thought that purchasing this mattress. I was partially correct. It has helped tremendously but is not a magic pill. Well worth the money though.

My wife and i had back-problem sleeping on our old mattress. Most nights we did not get well-rested sleep. But now we have been enjoying good night sleeps and we have no more back-problem, since we sleep on Tempur Pro-Adapt Firm mattress.

[This review was collected as part of a promotion.] I love this mattress. You would see an immediate difference. It is very costly but at the same time it gives the comfort. I've back pain so it was worth for me spending big amount.