I've now had my mattress 7 months and it is NOTHING like it was at the store. When I tested the mattress at the store it was like sleeping on a cloud. I fell in love. My mattress is somewhat firm and now has a dip in the middle. Super uncomfortable and I wake up stiff and sore every morning and get the worst sleep. I do not recommend this mattress.

[This review was collected as part of a promotion.] I received it by Bzz agent to sample it and it was perfect . I'm sleeping comfortably and back pain free finally used to keep rolling around until I get the best position and fall asleep, now am not feeling to leave the bed .

This is the worst mattress I've ever owned! It's soft and comfortable for a few minutes, then it feels like you're sleeping on a furnace! I've woken up sweating every night since we got it about 2 months ago, even after turning the thermostat to 65 and turning on a fan. I'm very petite, so it's not like I'm a large person sinking too far. We have a split king and I just laid on my husband's side and it feels like it is starting to sink in the middle. Very disappointed in the beds after we spent so much!!

I purchased this mattress on July 2019. I heard and read that this mattress would help me with my lower back pain. Although I don't like foam mattresses, I decided to give it a try because it was recommended. Tried it the first nights, didn't like it too much as there is no way to escape from the foam. After dealing with that foamy-thing, I started to feel that my higher back was stiff and I felt tired. However, as this mattress was recommended, I thought that my back pain was caused by a different thing. Last December, I had to sleep on a different bed for one month. My back pain disappeared. After that month, I decided to sleep again on my bed. The next day I was dealing with an excruciating back pain. I slept on the bed for one more week and the usual morning lower and higher back pain was back. What I noticed is that my hips sink on the mattress at a different level than my back and shoulders, and my back muscles have to struggle with tension all night long, causing extreme discomfort and back pain in the morning. It's been 6 months since I bought this mattress, so 90-day guarantee is gone and now I'm afraid to sleep on my own bed because of pain.

The Luxe Adapt Firm is a mattress from heaven! If you doubt what I'm saying, get to the store and try it. I can't wait to get in it at night, and hate to get up from it in the morning. Worth every penny along with the adjustable base. Buy it....it's good for your health...mental and physical.

have had the product for 5 months now. Delayed writing a review to get a good break in period. I am a big guy and side sleeper and bought this especially for my sleep style. It does not cradle well in hips and shoulders so I toss because of the presure causing a sore back when I wake up. It is the soft model btw. furthermore, I am not sure if my king matress is actually a king! It seemed small and I mesured it a few times and the width seems off by a few inches. I know they say individual matress sizes may vary, but we are talking about three or four inches, to the point where i feel they may have deliveredthe wrong size!. I am overall letdown by this bed for the price. I have had a better sleep on way cheaper mattresses.

Experience: stressful, misleading, disappointed, untrusting, not what they said it was (supposed to be a Cooling mattress), difficult to get any help from sales person and warranty department, Warranty department says it's ok to receive 2 different sized beds (2 twins XL to make a king) Poor customer service from sales person/warranty department

Im greatly disappointed in this bed. I had high hopes. I dont know if I was given a used bed or what, but one side was already dented in, like it had been slept on. It was from day one. I contacted customer care and they took 10 days to get back to me. When they did they wanted me to send my information again. I refused because it took alot to move that heavy mattress to take pictures and I rehurt my back. Low and behold they had the information that I sent. Also there was no way for them to not have it because you couldnt continue with the claim without the needed information. I had several reps and the last one told me that the bed was not dented enough and the claim was denied. So there is no way for the bed to show that much dent by design. It is a very dense mattress, and you could see it a little bit, but you can feel the huge difference in both sides after flipping it around, which also leads me to believe I have a used mattress. I dont weigh enough to cause any type of dent like that in the bed on day way. So good luck if you need to submit a warranty claim on a faulty mattress that was designed not to cave in, but is some how different on two sides from the 1st day you sleep on it, They will not honor the defect warranty.

I was gifted the mattress, but my review is my own. I've been using this mattress for over a month and it is so comfortable. My lower back pain is gone and I sleep more soundly and get a good restful sleep each night. The mattress is great for side sleepers and forms perfectly to your body. I highly recommend this quality mattress.

This mattress is amazing. I owned my previous Tempur-pedic for 15 years and while it was firm it was time for a new mattress. Our new one is even better than the first. It is firm but conforms to you so you feel like you are sleeping in the clouds. My biggest complaint is it has a STRONG chemical smell. It's been a month and the smell is just starting to dissipate. I even kept the windows open with the fan on during the day for a week to try to get it to go away. I'm hoping in 15 years maybe there is an organic option without the smell. Another minor thing is I can't feel the coolness with the mattress protector and fitted sheet. Next time wont be choosing this option. Still wouldn't buy another brand!