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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress for
Tempur-Pedic TEMPUR-ProAdapt Medium Hybrid Mattress
4.5 out of 5 stars
stars2,682 ratings2,682 reviews
  1. 5 stars76% (2,035)
  2. 4 stars11% (284)
  3. 3 stars5% (137)
  4. 2 stars3% (79)
  5. 1 star5% (147)
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Showing 1,461-1,470 of 2,682 reviews
Jan 24, 2019
Tim
1 out of 5 stars review

Constant Back pain for 40 days so far

[This review was collected as part of a promotion.] 40 day review. We have owned a tempur-pedic for 14years now. It is still amazing. Our current temper-pedic pro adapt soft is not providing nearly the same sleep quality we were hoping to experience. We are very disappointed with the new technology. Please bring back the old school product. This bed is nothing more than a sub par example of your leading product we first purchase years ago. Giving soft a bad name. Yes I will be returning this mattress. Thank god we purchased this mattress direct so we can get our money back. Sorry but I it's the honest truth.

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Dec 31, 2018
Happy Sleeper
4 out of 5 stars review

Great Matress

I had a great experience at Jordan's furniture buying my temperpedic mattress. I purchased the soft option and should have gone a little firmer. But I made the selection, so I have to live with it. It's far superior to my old mattress. I also looked at sleep number bed, but chose temperpedic.

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Oct 20, 2020
Azash11
5 out of 5 stars review

Whoa

[This review was collected as part of a promotion.] My first lay down I said "what the heck did we buy?" - it was not soft. Then by the 5th night, I realized I hadn't woken up with back pain in 5 nights. We're a month in and I'm very happy! Takes time to adapt but it's fantastic- also when I sleep on my side, my hips don't burn! It's not too hot either which I worried it'd be.

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Feb 24, 2019
T
5 out of 5 stars review

The only way to go!

We are in love with our new Pro Adapt Hybrid Medium split king. This is my second Tempur-Pedic, our first was an original when they first came out... it was almost 25 years old! There is no comparison in comfort and durability! Well worth your money.

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Aug 9, 2019
Rosie
2 out of 5 stars review

Mattress is hot

The Pro Adapt Soft mattress I have sleeps hot, despite following all of the advice from customer service reps. I am petite, under 120 lbs, and over 70. I am also experiencing tingling and pressure when I lie on this mattress. I want to love my mattress and give great reviews, but I am dealing with a dead end. Comfort level is not covered in warranty according to the company. Alan I need your help.

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Jun 25, 2020
Happy Purchase
4 out of 5 stars review

So far, I like this mattress

[This review was collected as part of a promotion.] I've only had the mattress for 4 nights, and I am prepared to give it 5 stars in the future. The mattress is both firm and soft. I'm usually a side sleeper, but I've slept on my back with little or no back pain when I rise. I'm happy with my purchase.

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Sep 4, 2023
Sadden Customer
1 out of 5 stars review

5 to 7 to 10 to 14 day customer service nightmare!!

The issue is not with the product. I recently requested an exchange for my newly purchased mattress, to an upgraded more expensive model. Now, keep in mind that it took 32 days to receive my first mattress, including the adjustable bases. (that was also a fight to get) We are coming on 14 days and I still have not received my exchange mattress. I have called more times than I care to mention. Ever time I call, the wait time is awful long. When I finally speak to a "customer" service rep, I get an answer of your order will process in 5 to 7 days, call back. Along with the lovely " have I helped you? and is there anything else I can do?" HA!! You haven't done anything. So, I call back once again. 7 days to be fair. The response, I am sorry, it takes 7 to 10 days for your order to process. So, I call on day 10, then told to call back again. That it takes 10 to 14 days. Today, after being told not once but twice to speak to a special department and being on hold. AND hung up on twice. I am still no where. And calling on day 15. DO NOT, DO NOT purchase from on-line. Find a store, compare your prices. Do not get stuck in this horrible nightmare! When I asked if I could cancel my whole order and how long it would take for funds to be retransmitted. 10 to 14 days.......

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Mar 30, 2023
Sleeping soundly
5 out of 5 stars review

Comfy and Cozy

Our new mattress is wonderful! I love that I am not affected by my husband's movement during the night. The temperature is always comfortable and I don't get overheated like I did with our old mattress. I sleep through the night and wake up feeling refreshed and not achy!

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Jul 24, 2024
Neal
5 out of 5 stars review

Tempur-pedic mattresses

This is our second set of Tempur-pedic spit king mattresses. They have been great. Our first set developed a dip in the middle after 9 1/2 years. I contacted the company and they made good on their warranty with no problems. I have recommended their product to several people. We have Tempur-pedic split king beds in two locations and we sleep great in both.

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Oct 16, 2020
Charlie
5 out of 5 stars review

Quality prdoduct - Not like other memory foam!

[This review was collected as part of a promotion.] Tempur material is truly one of a kind! With my firm mattress, I don't get the effect of sinking into my mattress, but still get the pressure relief and conforming to my body. My body pain has gotten so much better and I actually enjoy going to bed now! Thank you Tempurpedic and would definitely recommend!

Review from tempurpedic.com
Helpful?6PTTNVCP9IY513610818275