I love this mattress and adjustable base and especially the massage unit. Unfortunately the massage motor started going "weird" on me, almost stopping while massaging. Called customer service and a new replacement motor was installed within a week. I cannot say enough about the customer service rep., along with the service rep. Thank you for a wonderful bed! I should have bought one years ago.

[This review was collected as part of a promotion.] THE MATTRESS DOESN'T HAVE THAT COOL FEELING ANYMORE, IT'S NOW JUST A FOAM MATTRESS ALTHOUGH THE FIRST COUPLE OF WEEKS THEY WERE NICE. THE COOLNESS ITS WAHAT SOLD ME ON THE MATTRESS AND PILLOWS FOR THAT KIND OF MONEY. MAYBE THE NEXT GENERATION THE WILL MAKE THEM TO LAST LONGER. I KNOW MY SISTERS AND FRIEND WAS ABOUT TO BUY ONE FOR XMAS BECASUE THE TRIED MINE AND LIKED IT BECAUSE OF THE COOLNESS, NOW THEY AREN'T BECAUSE MINE ISN'T COOL. SOORY ABUT THAT BUT I'' KEEP SHOWING PPL.

I have had this a week now and really hope it will get softer over time. I came from a sealy I series in medium that was too soft so I went with the firm in Tempur-Pedic. It is way too firm. Time will tell but right now not happy with the back aches I have every morning. A lot of money of for something I cannot use.

Wife and I were mattress shopping and overwhelmed by the caspers, purple, avocado, zinus (yes these are mattress companies!) we were lucky enough to have a local mattress store that we could try the mattresses in person! We immediately fell in love. I have bad back and shoulder pain and this mattress has really helped a ton. I no longer find myself tossing and turning in the middle of the night. My wife had also noticed the same and really loves the mattress. We both look forward to going to bed now! Too hard to explain in detail but trust me it's worth it!

[This review was collected as part of a promotion.] I purchased the Tempur Pro-Adapt, Medium Hybrid. I have never owned a mattress with such support. You can really feel the difference in quality with this mattress then compared to others at a department store. The mattress itself is HEAVY to cary, but that just goes to show how much goes into this mattress to alow us to sleep comfortably. I am a side sleeper and normally I cannot sleep on my back. However, with this Tempur mattress I am able to sleep in ANY position, even on my stomach. My boyfriend has back pain often and not just one spot. Ever since I bought this mattress he has not complained about back pain since. It has been months since I purchased this mattress and I am so glad that I did. If you want to invest your money in a great product that will last you years, this is it.

We first purchased the tempur adapt mattress in the medium-but upon sleeping on it at home, it was entirely too firm. The rep at the store, said the store models are often softer since they have been in use for a while. So keep that in mind when trying them out. We were able to exchange it for the soft tempur pro adapt and was so glad we did. Yes, this one is pricier, but if you are purchasing this brand of mattress, you better get what works-because none of them are cheap. The soft is perfect, even brand new out of the package. I think it would be simpler if Tempur-pedic only had soft or firm version of their mattresses. The mediums are pretty firm-not much difference between them and the firm. The soft versions are always the most comfortable to me.

For the price and the fact that I ordered the mattress in soft, the bed still feels really firm and not at all like the ones displayed in the showroom. I woke up with aches the next day. I had to get a mattress topper to try and add some give to the mattress but again, there are plenty of options out there that will give the same results without the exhorbitant price.

I told the sales person that I wanted a MEDIUM FIRM but the bed that arrived was MEDIUM ... turns out to be SOFTER than I wanted. Very nice bed but not what I waned. If there are no beds called MEDIUM FIRM then the salesman should have told me and I would have asked for a FIRM!!

From the start, I began sleeping through the night. Further, I no longer have pain in my left hip during the night. Other than that, the mattress is such a pleasure to sleep on, soft and sweet in the right places and firm and comfortable where it should be.

It is a little hard for me to give a true review on this product from my experience alone but I do believe actions speak louder than words at times and having my daughter fall asleep faster and sleeping in longer says a lot. I often times lay down on the bed while reading books to my daughter and I can tell you that I find the bed to be very comfortable. I also love knowing that the cover on this bed can be removed and washed if needed- since my daughter is almost 4 yrs old there could be an accident in the future. I do have sheets to protect from this but it is also nice knowing this is an option as well.