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Customer reviews for Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft) for
Tempur-Pedic TEMPUR-ProAdapt Memory Foam Mattress (Available in Medium, Firm, and Soft)
4.5 out of 5 stars
stars
2,805 ratings2,805 reviews
  1. 5 stars76% (2,128)
  2. 4 stars10% (290)
  3. 3 stars5% (145)
  4. 2 stars3% (82)
  5. 1 star6% (160)
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Showing 1,051-1,060 of 2,805 reviews
Nov 11, 2024
Reviewer name: In Pain
1 out of 5 stars
1 out of 5 stars review

Disappointed with the Mattress and Customer Service

I purchased the Tempur-Pedic Model 10737150M mattress from Ashley Furniture in New Rochelle, NY, on June 8, 2024. I received the mattress in the first week of July but was traveling for the summer. Once I started using it, I gradually began experiencing severe back pain. By October, my back was so inflamed that I had to reach out to Ashley Furniture for assistance. To my surprise, I was informed that I had no warranty because I had bought the mattress as an "as-is" floor model. I explained that I didn't know they were selling defective products and that they should stand behind the items they sell, especially when it comes to something as expensive as a Tempur-Pedic mattress. They then told me to contact Tempur-Pedic directly if I believed the mattress was defective. However, despite multiple attempts to get in touch with Tempur-Pedic, I received no response. Now, I wake up in excruciating pain every morning, and I'm also experiencing significant discomfort in the middle of the night. I can only sleep on my back, and even then, the sleep I get is minimal. The mattress feels much too soft for a medium Tempur-Pedic, and I am in constant pain when sitting on it for any period of time. For context, I've had a Tempur-Pedic mattress for over 10 years without any issues, so I know how they should feel. This has been an absolutely horrible experience, and I feel like I've wasted my money. I will never purchase another Tempur-Pedic mattress again and strongly advise others to be cautious when considering a purchase. The pain and frustration I've experienced have made this an incredibly disappointing investment.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713610768326
Oct 12, 2020
Reviewer name: Amber
2 out of 5 stars
2 out of 5 stars review

I hate it

It's fine to sit on or just to relax on. When I go to bed to sleep I find myself miserable. Tossing and turning. If I sleep on my back my neck will hurt, if I sleep on my side my knees and elbows hurt. I got an adjustable base. If I try to sleep at different angles with that it just doesn't help. I've had it for a short time but still have not found a comfortable position to sleep on it yet. I have a lot of different pillows to try with it too and I just can't seem to make this mattress work for me. :( We bought a split king. My husband seems to enjoy it and definitely seems to toss way less then I do.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713610768326
Aug 25, 2020
Reviewer name: Best choice
5 out of 5 stars
5 out of 5 stars review

Best bed I've ever had

Firm, but doesn't cause discomfort. It is PERFECT for me. 5'5", 135 lbs, 34 yrs, female. I've never had a more comfortable bed than this. Only downside was I had to air it out for two months to get rid of that chemical smell, but I am VERY sensitive to smells. It's great now after four months of use. Contrary to popular belief, it is very supportive of activities other than sleeping. Great bed.

Review from tempurpedic.com
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Dec 27, 2019
Reviewer name: Happy Sleeper
5 out of 5 stars
5 out of 5 stars review

Quality & Comfort

Almost 30 days in on our new mattress. Pleasantly surprised with comfort of a firm since I am a side sleeper. Adjustable base is great for tv watching & congested nights when suffering from a cold or allergies. Hubby has not complained of back pain so far. Would definitely recommend to others.

Review from tempurpedic.com
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Jun 27, 2021
Reviewer name: Disappointed Sleeper
3 out of 5 stars
3 out of 5 stars review

Comfort & value

The mattress is very firm and has not been anything like the comfortable mattress we tried in the store. 3 weeks in. Being that the mattress is not as comfortable as the ones I tried I feel the value is not that great. Tempur-Pedic is a high priced mattress, which I expected to be comfortable from the start. Not sure I want to keep it beyond the trial period. At this point it's NOT a recommendation to buy.

Review from tempurpedic.com
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Aug 14, 2019
Reviewer name: Pain No More
5 out of 5 stars
5 out of 5 stars review

Who knew a "soft" mattress was so supportive?

I was having pretty severe back pain on rising in the morning. My doctor asked how old my mattress was -- errr, old! So I did some research and ended up buying a Tempur-ProAdapt Soft mattress. Have had it about a month and AM IN LOVE! I had always bought firm mattresses but this soft mattress has a LOT of support and is comfortable the minute I lie down. I have had NO back pain since getting the mattress. None! Love it!

Review from tempurpedic.com
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Apr 13, 2020
Reviewer name: Happy Sleeper
5 out of 5 stars
5 out of 5 stars review

The best mattress I've owned

So we are still in the "break-in" stage as we've only slept on it for about 3 weeks. So far though, it is the best mattress we have owned. The mattress is firm enough where you don't sink in but just enough to feel cradled. I have been sleeping a lot more than usual and now I don't fight for the living room TV. I rather be in my bed!

Review from tempurpedic.com
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Mar 1, 2020
Reviewer name: Dissatisfied customer
1 out of 5 stars
1 out of 5 stars review

AWFUL Mattress, avoid at all costs!

I bought the ProAdapt Medium Hybrid Mattress a little over a year ago. I loved it at first and but within 9 months I began to wake up with a stiff back. I thought it was just me until I slept in another bed and felt fine in the morning. This bed is terrible, and unfortunately, you may not realize until it's too late. And Tempurpedic will do nothing for you. It's become an exceedingly expensive clothes rack, as I refuse to sleep on it. DO NOT BUY THIS BED.

Review from tempurpedic.com
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Feb 8, 2019
Reviewer name: Jimmy Sleeps-Well
5 out of 5 stars
5 out of 5 stars review

Life Changing Rest

[This review was collected as part of a promotion.] My back pain is GONE! I went with the Medium-Hybrid and it is fantastic. It's not everyday we think beds can change your life, this one has done it. Every aspect of my life has improved since my purchase.

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Sep 28, 2019
Reviewer name: Comfortable and happy
5 out of 5 stars
5 out of 5 stars review

quality and comfort

I bought the split king and I have been very pleased with it. These are the most comfortable mattresses I have ever slept on. I have back problems and my husband has sinus problems and we adjust our beds appropriately and have had no problem since we purchased these. I would definitely recommend them to anyone.

Review from tempurpedic.com
Helpful?4VE94O5GXG4713610768326