Awesome bed but when delivered left it at very high height; customer service said 'nothing we can do' and tried to do it ourselves but to no avail. Definitely buy the bed but be certain delivery does not leave until you try out all aspects and they will not come out afterwards.

I love my new TEMPUR-ProAdapt Soft mattress! I am a curvy middle-aged woman and I've finally found a super comfortable mattress that fully supports my lower back and hips in any sleeping position. I no longer awaken with sore hips and shoulders, and I sleep more soundly during the night because I'm not constantly changing positions to relieve pressure points. It's amazing how much more rested I feel in the morning and I've even started waking up before my alarm goes off!

The warranty process is too difficult. Having to lift mattress take pictures etc is ridiculous. Our bed was put in protective cover sheets spread and had to strip. I'm 87 years old and had to get help to come to my home just to register. Called to register on phone. I was informed not an option. Ridiculous

I had my previous tempurpedic for 17 years and it was time to get a new one. I was really undecided between the medium and the firm. In the store the medium felt too soft and the firm felt too firm. I have alot of spinal back and neck issues so I decided to go with the firm. I figured I could always put a mattress topper on it if necessary. I'm so glad I went with the firm. No topper needed. It took about a week to get used to the firmness but now I feel like I like the support of the firmness and the conforming nature of the top layers. After sleeping on the firm now for about a month, I feel confident that the medium would definitely have been too soft for my back. For reference purposes I weigh about 230 lbs. I feel the upper layers contouring within the first few minutes after getting on the mattress. Although it's a pricey mattress compared to others, I feel it's worth it and I'm glad I went with the tempurpedic again. Definitely also glad I went with the firm.

I 1st had a medium and it got to soft after a few weeks. I has to do the exchange for a firm. WOW what a difference so far. Even though I've had it over a week, it has only softened very little (as that is what I need). If it stays this way for the life of the mattress, I'll be happy!

Our new mattress is wonderful! I love that I am not affected by my husband's movement during the night. The temperature is always comfortable and I don't get overheated like I did with our old mattress. I sleep through the night and wake up feeling refreshed and not achy!

We ordered the soft mattress and what we received was an incredibly hard mattress. When it was delivered the setup men told us it was hard because it was cold and would soften in time. We didn't ask them about it, they told us just randomly. I'm definitely returning this mattress. It's terrible for anyone looking for a soft mattress.

The bed was firmer than expected when it arrived. After 45 days it is starting to break in. The edges of the bed are soft and sink when we sit on them. The bed is necessary for my husband who needs to elevate his upper body when he sleeps. The beds are difficult to change the sheets and the mattresses slide apart often.

I bought the ProAdapt Medium Hybrid Mattress a little over a year ago. I loved it at first and but within 9 months I began to wake up with a stiff back. I thought it was just me until I slept in another bed and felt fine in the morning. This bed is terrible, and unfortunately, you may not realize until it's too late. And Tempurpedic will do nothing for you. It's become an exceedingly expensive clothes rack, as I refuse to sleep on it. DO NOT BUY THIS BED.

Felt great initially but then I started having back pain and waking up with soreness and hip pain. I am a side sleeper. It sinks in well but don't know why I feel like it's a tad too firm. Am trying to switch to a softer one now. Overall it's a great quality bed.