We purchased a Pro-Adapt Firm, knowing we have 90 days to try it and purchase a different model if that one didn't work for us. After a month, we decided to upgrade. The payment system was apparently down and it took a week to get through to anyone to process the payment. We paid over $2,000 more for the upgrade over a month and a half ago. We still have not received the mattress. I've spent 3.5 hours on the phone on various holds over a couple days, only to be told that the delivery company for some reason has not scheduled the delivery. I was told I would get an answer on this and a delivery date within 24 hours. This was a week ago and I am now on the phone again, trying to get through to someone. I've been on hold for ___ minutes so far and still no one was picked up. I'm on an endless loop of an automated message. Do not buy from Tempurpedic online. If I had to do it over again, I would not buy from them at all. This has been incredibly frustrating.

I love my new TEMPUR-ProAdapt Soft mattress! I am a curvy middle-aged woman and I've finally found a super comfortable mattress that fully supports my lower back and hips in any sleeping position. I no longer awaken with sore hips and shoulders, and I sleep more soundly during the night because I'm not constantly changing positions to relieve pressure points. It's amazing how much more rested I feel in the morning and I've even started waking up before my alarm goes off!

This mattress is extremely comfortable. I have rheumatoid arthritis and have noticed a significant change in my sleeping patterns I no longer wake up several times a night in pain. Since it conforms to my body my entire back is supported and along with the pillow I no longer have neck pain.

[This review was collected as part of a promotion.] Everyday I regret myself for not having it before. Sleep Quality improve by more than a 50 % and in combination with the massages and positions of your Tempur Base, and my Tempur Pillows; the bedroom is again my favorite house spot!!! Thanks for making real good products.

This is our second Tempur-Pedic mattress, the first being over 11 years old and feeling a bit stiff for us. We also wanted to go from a queen to a king size bed. We tried several mattresses at the store and found this one to be very comfortable. After several weeks of sleeping on it, we both wake up without the old morning stiffness and sleep more soundly through the night.

[This review was collected as part of a promotion.] Absolutely love this bed. I have two other tempurpedic beds in my house (one of a higher level and one of a lower level of tempurpedic) and this one easily compares to the higher level bed! There is the perfect amount of softness, while also having enough firmness to it. The bed scoops you in comfortably and allows for a restful night of sleep. I can honestly say I fall asleep quicker and do not toss and turn while sleeping in this bed. I wake up feeling refreshed after a restful night of sleep in this bed. I have always recommended tempurpedic beds and will continue to do so after being able to review this product.

We previously had a Tempur-Pedic mattress that we bought in 2005 and we were/are still using it with no problems. When we were going to purchase this mattress and then we chickened out because of the price and purchased a cheaper version. Before we actually used it we recanted, and returned the cheaper version and purchased this. Glad we did with no complaints. Worth the money!

We purchased a King Tempur-ProAdapt in firm. After seven months, we wish we could undo this purchase. Our previous two mattresses were both firm, traditional independent coil. This would be our first memory foam mattress. Neither my wife nor I sleep consistently well on the Tempur-Pedic. This mattress chases you off it - I literally find myself getting out of bed in the morning because I can no longer stand the discomfort my body is feeling, specifically, pain through my pelvis and hip region as well as sore shoulders and numb arms. The hip and pelvis pain is with me continually and the sad part is I have learned to live with it. Recently, a second seven day vacation away from our Tempur-Pedic, I realized my hip/pelvis and shoulders stop hurting within a day or two. I spoke with Tempur-Pedic, but their response was to keep the room cool and to consider purchasing their mattress topper which would *maybe* help soften things up. I never stated this mattress is too firm, there is more to it than that. This mattress brought pain my mid-40's body has never felt. Read reviews and if you're having problems early on, react immediately, we're stuck with this thing now and we'll have to absorb a second mattress purchase in under a year. They claim their customer service is so great, why not try to help someone and send them a mattress topper after they just spent thousands on your product and are now afraid to use it.

The thing I do not like about the mattress is that the middle of the mattress feels firm but the sides of the mattress feels softer which I thought the mattress would feel like all over. In the store, I only laid on the sides of the mattress and not in the middle because I thought the mattress would feel the same all over.

My previous mattresses were a Sealy coil/box spring and most recently a Simmons Beauty Rest coil/box spring which I had for almost 10 years . In the last six to eight months with the Simmons, I started feeling back pain as the middle of the mattress started to sag. The first couple of nights on the Tempur-Pedic felt foriegn compared to what I'd been used to for a decade; now that I've been sleeping on it for 10 weeks, I can easily say that it's the most comfortable mattress I've ever owned. At first, I wondered if the medium Hybird was too firm, but no; after less than a week, I now sleep very, very good every single night. Yes, Tempur-Pedic mattresses are expensive but they are worth the price, I have no regrets. I work a lot of hours all the time, averaging about 5 1/2-6 hours of sleep 6 of 7 days a week. I needed something really comfortable allowing me to fall asleep quick in the hours I have which is what the Tempur-Pedic offers. Oh yah, I have the pillows too, which are very nice.