have had the product for 5 months now. Delayed writing a review to get a good break in period. I am a big guy and side sleeper and bought this especially for my sleep style. It does not cradle well in hips and shoulders so I toss because of the presure causing a sore back when I wake up. It is the soft model btw. furthermore, I am not sure if my king matress is actually a king! It seemed small and I mesured it a few times and the width seems off by a few inches. I know they say individual matress sizes may vary, but we are talking about three or four inches, to the point where i feel they may have deliveredthe wrong size!. I am overall letdown by this bed for the price. I have had a better sleep on way cheaper mattresses.

This was our second Tempur Pedic and we love it. We purchased and received it the very next day. The salesperson at Mattress Firm in New Braunfels was very profession and answered all our questions honestly and the installation team were also very professional.

Do not buy from temperpedic. The new lineup of beds they offer are no longer of the same quality they use to provide. There are many other options from other companies that are by far superior than temperpedic. It's sad because they use to provide a great product. Unfortunately those days are gone.

I'm sleeping through the night! I wake up in the same position with my new Tempurpedic mattress. The Tempur-LuxeAdapt soft mattress just holds me perfectly that I do feel weightless, and drift right away into sleep. It's perfect for me sleeping on my side or back. I've had it for nearly a month & the 30 day breaking-in period has past, just as the salesperson told me it would after coming from the warehouse; It's warmed up & softened. I'm completely more than satisfied. It keeps me cool & I love the 2 Tempurpedic pillows which mold to my head & keep me cool too; a must have! I love my new mattress & pillows, thank you!

Experience: stressful, misleading, disappointed, untrusting, not what they said it was (supposed to be a Cooling mattress), difficult to get any help from sales person and warranty department, Warranty department says it's ok to receive 2 different sized beds (2 twins XL to make a king) Poor customer service from sales person/warranty department

It was like sleeping in quicksand. You sink into the mattress like a vacuum sucking you in. I couldn't even turn over! I had to grab the headboard to pull myself out of the mattress, just to get out if bed in the morning. They refunded my money, less a $199 "ship back" fee.

[This review was collected as part of a promotion.] I love this bed. Best bed hands down. Will always own one. Love the cool touch top, love the way the mattress adapts to my body, love the level of firmness and softness all in one bed. The only thing I dont like is that I never want to get out of it, although I have gotten over that.

Do not buy the luxe adapt firm. The lady at Tempurpedic said most people get soft and return it for the firm. Firm is horrible. My wife and I are both side sleepers and after 6months on this horrible stiff mattress we want to get rid of it! We should have gone with soft even though the sales lady said soft isn't good and most people return it. Do not buy firm. We are putting a mattress topper on ours as a last ditch effort before we just donate it! Our backs, shoulders, and chest are sore from this firm brick bed! I've had Tempurpedic before and it was incredible. This "Luxe" firm is bad and stiff as the floor. Do not recommend. Do not buy.

While the mattress is comfortable, I am going to trade the soft for a firm because the soft sinks too much under my 240 pound body. I probably sink into the mattress 8 inches and this leaves my hips and pelvis out of alignment with my spine and has resulted in back pain. Hopefully the firm will be more supportive. It's hard to strike a balance because my wife is 120 pounds and the only options are firm or soft. Wish there was a medium.

I have a bad back and for the last 6 months have difficulty just getting out of bed. There have been times where my wife has had to help me. The Luxe Adapt Firm mattress foam has softened causing my spine to dip. The sag is minimal and not meeting the 3/4" criteria on the 2 1/2-year-old mattress and our warranty claim was rejected. I'm not sure what I am going to do. We purchased individual mattresses my wife wanted the colling / softer mattress which she loves. I am an engineer and can tell the density of foam has weakened.