We're sorry to hear that there was an issue with the delivery of your shower unit, but happy to hear that our team was able to help you out and provide you with the necessary replacement parts to get your new bathroom up and running. At Ove Decors, we take pride in providing our customers with high-quality products and excellent customer service. Even though we can't control the delivery process, we understand that things can go wrong during transportation, and we're always ready to jump in and make things right. Thank you for choosing Ove Decors for your bathroom needs, and please don't hesitate to reach out to us if you have any further questions or concerns. We're always here to help!

Thank you for your feedback regarding your recent purchase of our product. We are sorry to hear that you are not satisfied with the quality of the walls and the absence of a drain cap. We take pride in the quality of our products and we regret that we did not meet your expectations. We would like to assure you that we use high-quality materials in the manufacturing process and undergo rigorous quality control measures to ensure that our products meet industry standards. Regarding the drain cap, we apologize for any inconvenience this may have caused. We will take note of your suggestion and make sure to include it in our future production. We value our customers' satisfaction, and we would like to make it right for you. Please reach out to our customer service team, and we will work with you to find a solution that meets your needs.